Job Description

Job Summary:

Jempson's Ltd is seeking a self-motivated Sales Assistant who enjoys working with the public and who can support our current team and improve the customers shopping experience. The main focus of any shift will be positioned at the tills however during our quieter periods, we expect the assistant to pitch in with all other duties as required. The ideal candidate will be dedicated to providing exceptional customer service and who can display a positive attitude when interacting with customers and colleagues alike and who can also be flexible with work hours (this includes evenings, weekends and holidays).

Essential Duties & Responsibilities:

Welcome each customer with a smile & friendly greeting

Replenish, date check & rotate stock accordingly

Ensure both the prices charged to Jempson's and the prices charged to the customers are correct

Take in supplier deliveries and assist with the fuel deliveries

Undertake fuel dips & complete reconciliations

Be the first point of contact for customers with queries or complaints face to face or via the telephone

The ability to manage confrontation whilst remaining calm and professional at all times

Operate tills, scanners & credit/debit card terminals, also the Paypoint and Evri systems

Collect payments & issue refunds and exchanges when required

Maintain an accurate cash drawer

Keep the till & shop area's clean and orderly

Assist customers with the site's facility's

General site up keep and maintenance including trolley collection from the car park

Maintain compliance with all Forecourt Operating Procedures including the health & safety measures as stated

Maintain compliance with all Jempson's company policies and procedures, including age checking

Qualifications & Skills:

A positive, helpful attitude toward customers, including the ability to speak clearly and convey information accurately

Excellent customer service skills

Previous knowledge of till operation, including cash, credit cards and till receipts is advantageous but not essential as full training will be given

The ability to maintain regular, punctual attendance is essential

Must be physically fit and have the ability to carry heavy loads

Reliable transportation is required

Must be over 18 years of age.

Job Types: Full-time, Part-time

Pay: 12.25 per hour

Work Location: In person