Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



About JLLIf you're looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL Workplace Management!Role SummaryWorking closely with the Account Manager (PFI/PPP) and other internal key stakeholders to ensure PFI/PPP and other Non-PFI contracts assigned to their role are compliant with the requirements of the FM and Project Agreements and with all statutory regulations. Maximise revenue and profit opportunities through robust deduction management, effective deployment of direct labour, procurement gains and the development of an appropriate lifecycle strategyDuties & ResponsibilitiesManage the delivery of FM services to the contract(s) taking responsibility for performance, Human Resource Management, health and safety, quality and profitability

Ensure that the requirements of the Project Agreement and FM Agreement are delivered, in line with the AR's and CMP's.

Develop site specific policies and operational procedures which fit with the company's value framework and match the requirements of the client.

Ensure the contracts comply with relevant client standards, including Building Bulletins and the Services Output Specification.

Liaise with Client Representatives (End User & SPV) ensuring positive constructive relationships based on long term partnership

Manage and develop staff ensuring a positive employment culture, effective training strategies and high retention levels.

Monitor performance and provide formal monthly reports to the client and the Account Director confirming compliance with the requirements of the contract and identifying issues for discussion, future workload, risks and opportunities.

Practice effective risk management, establishing controls, procedures, health and safety systems, audits etc which ensure that services are compliant with legislation and that contingency plans are in place.

Manage contract budgets in a cost-effective manner, ensuring value for money is achieved across the board.

Report on P&L performance on a monthly and YTD basis, taking full accountability to deliver to budget, minimise aged debt and actively recover WIP in line with agreed timescales.

Ensure that all legislative requirements are met across all facilities.

Act as Responsible Person Legionella, HTM AP LV, HTM AP CP, HTM AP Ventas well as other HTM duties for the contract.

Work flexibly within the wider IFM team undertaking any other duties which contribute to growth and profitability.

The CDM will required to support the on-call engineers in the call out rota



Qualifications & Experienceo Industry relevant qualifications

Prior experience within the PFI/PPP sector Experience of working within an NHS/Education environment. Previous experience of developing operational plans for PFI/PPP contracts. High level of administration and organisational skills Computer literate Word, Excel, Outlook, Concept/Vixen

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.