We are seeking a dedicated and enthusiastic Counter Assistant to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your responsibilities will include assisting with medication administration, ensuring patient care, and maintaining a welcoming environment. The ideal candidate will possess strong communication skills and a commitment to delivering high-quality service.
Responsibilities
Greet customers warmly and assist them with their inquiries.
Provide information on medications and services offered.
Support the medication administration process under supervision.
Maintain accurate records of patient interactions and transactions.
Ensure the counter area is clean, organised, and well-stocked.
Collaborate with pharmacy technicians to facilitate efficient operations.
Address customer concerns promptly and professionally.
Assist in managing inventory and restocking supplies as needed.
Qualifications
Previous experience in a customer service role is preferred.
Knowledge of medication administration practices is an advantage.
Experience as a pharmacy technician or in a healthcare setting is desirable.
Strong interpersonal skills with the ability to communicate effectively with patients and team members.
A commitment to providing excellent patient care and support.
Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
We welcome applications from individuals who are passionate about helping others and are eager to contribute positively to our team.