Job Description

Overview

We are seeking a detail-oriented and proactive Planner, Scheduler & Order Processor to join our dynamic team in the window and doors sector. The ideal candidate will be responsible for planning and scheduling works, managing customer orders efficiently and accurately, ensuring a seamless experience from order placement to delivery. This role requires strong communication skills and the ability to analyse data effectively.

Duties

Plan and schedule upcoming works Process customer orders promptly and accurately, ensuring all details are correct. Communicate effectively with customers regarding their orders, providing updates and addressing any inquiries. Maintain accurate records of customer interactions and transactions in our database. Collaborate with other departments to ensure timely fulfilment of orders. Uphold excellent phone etiquette while interacting with customers, providing a professional and friendly service.

Skills

Proficient in data entry with a keen eye for detail. Strong analytical skills to assess order patterns and customer needs. Experience in order processing (experience in window and door sector ideal but not essential) Demonstrated ability to handle multiple tasks efficiently while maintaining high standards of accuracy. High level of organisational skill and self-motivated. Strong communication skills required enabling effective communication with a range of customers.
Join our team and contribute to delivering exceptional service while enhancing your professional skills in a supportive environment.

Job Type: Full-time

Pay: 26,000.00-31,000.00 per year

Schedule:

Monday to Friday
Work Location: In person

Application deadline: 08/08/2025