Job Description

Polar Sales Specialist - Remote (UK)

Salary:

34k-36k base + uncapped bonus | OTE 40k+

Location:

Remote (UK)

Hours:

Full time

About Swoop Arctic

Swoop Arctic is focused on helping to guide and assist customers eager to experience the extraordinary landscapes, people and wildlife across the whole of The Arctic. Our success is built upon our specialist polar knowledge, our commitment to doing the right thing for both people and planet, our ambition to help shape the travel industry for the better, but most of all our connectedness as a global team.

About the role

We're seeking a

Polar

Sales Specialist

with a

proven track record of high achievement

in

tailor-made or luxury travel sales t

o help grow our market share at a really exciting inflection point in our expansion plans.
Ideally, you've sold

Polar expeditions

before, but we're equally interested in candidates who have excelled in selling

complex, high-value trips

to other remote or experiential destinations -- and are ready to specialise in The Arctic.

You'll bring the commercial drive, empathy, and consultative approach needed to guide customers through

once-in-a-lifetime travel decisions

. You're confident in managing the

entire sales cycle

, from discovery through to proposal, follow-up, and conversion -- and consistently exceed individual targets.

This is a

fast-paced, target-driven role

. You'll be proactive in

business development

, not just relying on inbound enquiries but also identifying and nurturing opportunities. You'll know how to

reinforce the sale

through compelling written communication and be the kind of person who

stays calm, focused, and resilient under pressure

.

Key responsibilities

Manage the full sales cycle

for tailor-made Arctic holidays -- from initial enquiry through discovery, proposal, follow-up, and conversion

Consistently exceed individual sales targets

by closing complex, high-value bookings with confidence and precision

Design bespoke itineraries

tailored to customer needs, drawing on deep destination knowledge and a consultative sales approach

Proactively generate new business

, identifying and pursuing sales opportunities beyond inbound enquiries

Build strong customer relationships

, creating trust through active listening, empathy, and expert guidance throughout the booking journey

Craft compelling written proposals

and follow-ups that reinforce value and drive conversion

Maintain accurate sales records

and manage pipelines using CRM tools and booking platforms

Collaborate cross-functionally

with Customer Experience, Product, and Marketing teams to deliver outstanding pre- and post-sale service

Stay up to date on Arctic products and experiences

, including vessels, itineraries, operators, and seasonal trends

Live our values

of sustainability, adventure, and exceptional customer service in every interaction

About you

You're a

proven high-performer in luxury or tailor-made travel sales

, with a strong track record of exceeding ambitious targets You thrive in a

fast-paced, target-driven environment

and are motivated by both individual success and team impact You're

resilient and self-motivated

, bouncing back from setbacks and staying committed to delivering exceptional service You're

commercially sharp and customer-first

, always balancing conversion with long-term value and trust You take a

consultative, empathetic approach to selling

, guiding customers through complex, high-value decisions You're confident designing and selling

bespoke, multi-component itineraries

to remote or experiential destinations You're naturally

proactive in business development

, actively identifying and nurturing opportunities rather than waiting for inbound leads You're a

clear and persuasive communicator

, both on the phone and in written proposals or follow-ups You're

organised, tech-savvy

, and comfortable managing pipelines using CRM systems and booking platforms You value

collaboration and integrity

, and align with Swoop's values of

sustainability, adventure, and exceptional service

You may have first-hand experience of the

polar regions

- in The Arctic or Antarctica -- or you're ready to specialise in this extraordinary part of the world

Employment details

Salary & Compensation:

Base Salary:

34,000 - 36,000 per annum (depending on experience)

Sales Bonus:

3,000 - 4,000 per annum (uncapped)

On-Target Earnings (OTE):

Approx, 37,000 - 40,000+ per annum

Holiday:

Twenty-five days paid holiday, in addition to your birthday and public holidays

Working Hours:Full-Time:

37.5 hours per week Monday to Friday, 9am - 5:30pm Flexibility may be required to accommodate global customers

Weekend Working:

As part of a small team, you'll support weekend enquiry responses on a rotational basis (typically a few hours on alternate weekends). Equivalent time off will be given during the week.

Working Arrangements:

Remote -

This role is primarily remote, but we value face-to-face interactions for collaboration, training and team building

Benefits Include:

An annual familiarisation trip to our destinations Opportunity to work-and-travel Company laptop

How to apply

If you feel you've got what it takes, please apply now. The closing date is

Friday 29th August 2025

Job Types: Full-time, Permanent

Pay: 34,000.00-40,000.00 per year

Benefits:

Work from home
Work Location: Remote

Application deadline: 29/08/2025
Reference ID: SASS0825