Job Description

Antarctica Sales Specialist (Travel) - UK

Salary:

33k-35k base + uncapped bonus | OTE 40k+

Location:

Remote UK

Hours:

full time

About Swoop

We are a global community of over 100 adventure travel enthusiasts - ex-guides, avid travellers, and those with an adventurous spirit - spanning five continents. Since 2010, we've helped more than 15,000 people experience the trip of a lifetime in Antarctica, Patagonia and the Arctic. Our success is rooted in our intimate knowledge of these incredible regions, our deep care for their preservation, our commitment, as a B Corp, to doing what's right for people and the planet and, above all, our connectedness as a global team.

About the role

We're seeking an

Antarctica Sales Specialist

with a

proven track record of high achievement

in

tailor-made or luxury travel sales

. Ideally, you've sold

Antarctic expeditions

before, but we're equally interested in candidates who have excelled in selling

complex, high-value trips

to other remote or experiential destinations -- and are ready to specialise in the polar regions.

You'll bring the commercial drive, empathy, and consultative approach needed to guide customers through

once-in-a-lifetime travel decisions

. You're confident in managing the

entire sales cycle

, from discovery through to proposal, follow-up, and conversion -- and consistently exceed individual targets.

This is a

fast-paced, target-driven role

. You'll be proactive in

business development

, not just relying on inbound enquiries but also identifying and nurturing opportunities. You'll know how to

reinforce the sale

through compelling written communication and be the kind of person who

stays calm, focused, and resilient under pressure

.

Key responsibilities

Manage the full sales cycle

for tailor-made Antarctic expeditions -- from initial enquiry through discovery, proposal, follow-up, and conversion

Consistently exceed individual sales targets

by closing complex, high-value bookings with confidence and precision

Design bespoke itineraries

tailored to customer needs, drawing on deep destination knowledge and a consultative sales approach

Proactively generate new business

, identifying and pursuing sales opportunities beyond inbound enquiries

Build strong customer relationships

, creating trust through active listening, empathy, and expert guidance throughout the booking journey

Craft compelling written proposals

and follow-ups that reinforce value and drive conversion

Maintain accurate sales records

and manage pipelines using CRM tools and booking platforms

Collaborate cross-functionally

with Customer Experience, Product, and Marketing teams to deliver outstanding pre- and post-sale service

Stay up to date on Antarctic products and experiences

, including vessels, itineraries, operators, and seasonal trends

Live Swoop's values

of sustainability, adventure, and exceptional customer service in every interaction

About you

You're a

proven high-performer in luxury or tailor-made travel sales

, with a strong track record of exceeding ambitious targets You thrive in a

fast-paced, target-driven environment

and are motivated by both individual success and team impact You're

resilient and self-motivated

, bouncing back from setbacks and staying committed to delivering exceptional service You're

commercially sharp and customer-first

, always balancing conversion with long-term value and trust You take a

consultative, empathetic approach to selling

, guiding customers through complex, high-value decisions You're confident designing and selling

bespoke, multi-component itineraries

to remote or experiential destinations You're naturally

proactive in business development

, actively identifying and nurturing opportunities rather than waiting for inbound leads You're a

clear and persuasive communicator

, both on the phone and in written proposals or follow-ups You're

organised, tech-savvy

, and comfortable managing pipelines using CRM systems and booking platforms You value

collaboration and integrity

, and align with Swoop's values of

sustainability, adventure, and exceptional service

You may have first-hand experience of the

polar regions

, particularly Antarctica -- or you're ready to specialise in this extraordinary part of the world

Employment details

Salary & Compensation:

Base Salary:

33,000 - 35,000 per annum (depending on experience)

Sales Bonus:

3,000 - 4,000 per annum (uncapped)

Company Bonus:

1,800 per annum

On-Target Earnings (OTE):

Approx, 38,000 - 40,800+ per annum

Holiday:

Twenty-five days paid holiday, in addition to your birthday and public holidays

Working Hours:Full-Time:

37.5 hours per week Monday to Friday, 1:30pm - 10:00 PM GMT Flexibility may be required to accommodate global customers

Weekend Working:

Two weekend days per month (e.g. one Saturday and one Sunday) Equivalent time off will be given during the week

Working Arrangements:

Remote -

This role is primarily remote, but we value face-to-face interactions for collaboration, training and team building. Occasional visits to Bristol office may be required

Benefits Include:

An annual familiarisation trip to our destinations Opportunity to work-and-travel Annual Swoop Summer Adventure Monthly company bonus Company laptop Wellbeing support

How to apply

If you feel you've got what it takes, please apply now. The closing date is

Monday 28th July 2025

Supporting you to be yourself

Swoop is committed to creating a diverse environment and is proud to be an equal opportunity employer for all Swoopers all over the world. All qualified applicants will receive consideration for employment without regard to race, colour, religion, identity or expression, sexual orientation, national origin, disability, age, or veteran status. We support Swoopers to feel they can be absolutely themselves, because only then we will get the best out of each other.

Job Types: Full-time, Permanent

Pay: 33,000.00-40,800.00 per year

Additional pay:

Commission pay Performance bonus
Benefits:

Work from home
Schedule:

Monday to Friday Weekend availability
Work Location: Remote

Application deadline: 28/07/2025
Reference ID: ASS0725 (UK)