Job Description

Taylor Rose is a Top 60 Law firm with a national footprint across the UK. We are committed to developing our employees and to delivering outstanding service to our customers. Our vision is to continue to deliver #smart #modern #law and to embrace and develop our employees through their legal career.

We are seeking a Post Completion Administration Manager to manage and oversee the Post Completion Administration Service within the Taylor Rose Conveyancing Department. You will have previous experience in Residential Property and Law, some team leadership experience or as a senior paralegal happy to take on further responsibility.

Requirements:

Conveyancing knowledge and understanding of the post completion process Ability to work well independently and as part of a team Ability to mange own workload Confident and professional at verbal and written communication Ability to work to deadlines Ability to take ownership and resolve issues

This role involves but is not limited to:

Managing and leading the Post Completion (Assistance Service) Administration function. Overseeing the allocation of completed files to the Post Completion Teams. Managing the storage and retrieval of paper files and physical post for the offshore Post Completion Teams. Overseeing the scheduling and closure of files for the offshore Post Completion Teams. Requesting files from archive, accessing files and posting documents for the offshore Post Completion Teams. Ensuring files are updated with notes, dates and evidence of the Post Completion processes as may be necessary. Liaising with Fee Earners regarding the Post Completion Assistance Service. Documenting and escalating common issues and risks. Ensuring effective management of incoming emails and phone calls within the Post Completion Assistance Service. Delegating and supervising general administrative duties including photocopying, filing and printing. Providing guidance, training and ongoing support to the Senior and Junior Post Completion (Assistance Service) Administrators. Being the point of contact and escalation point for Senior and Junior Administrators. Managing team performance, workload allocation and resourcing to meet service levels and deadlines. Leading on process improvements and ensuring compliance with internal procedures and external requirements. To assist the Head of Post Completion Operations with monitoring the work undertaken by the Post Completion Teams.
Taylor Rose will contact you by telephone or email regarding your application. We

do not ask for personal details upon application and all emails will come from a legitimate email address. If you are asked to respond to an application with your personal details, then please contact the Recruitment team.

Company Core Values:

Aspire:

To challenge convention, an entrepreneur with energy for change. To be the best that we can be

Integrate

: Bring together people and systems into a cohesive force

Innovate:

To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth

Commit:

To delivering excellent client experience and working with integrity, investing in long term relationships, creating a strong market position and delivering sustained commercial advantage

Job Types: Full-time, Permanent

Pay: 25,000.00-27,000.00 per year

Benefits:

Company pension On-site parking Referral programme
Ability to commute/relocate:

Peterborough PE3 6SB: reliably commute or plan to relocate before starting work (preferred)
Work authorisation:

United Kingdom (required)
Location:

Peterborough PE3 6SB (preferred)
Work Location: In person