Job Description

Your new role
Moving into a new home should be an exciting time for customers and a key part of that is making sure the conveyancing process is as smooth as possible where they receive a customer experience second to none. That's where you come in.
We're looking for a Sales Progressor to oversee the customer journey for our Shared Ownership Resales, Staircasing and Right to Buy cases. From Sale Agreed all the way to Completion, liaising with a range of stakeholders including solicitors, estate agents and internal teams all with the goal of providing an outstanding customer experience.
We're all about continuous improvement here at Abri so when you're not ensuring legal compliance across the process, you'll be tased with looking at data and key lessons learnt so we can continue to make the process even better for stakeholders and, most importantly, customers.
If you thrive in a fast-paced environment, have a keen eye for detail and are as passionate about the customer experience as we are, we'd love to hear from you!
For more information, be sure to take a look at the job description below.
Who we are
Abri is a large housing provider who own and manage over 55,000 homes and various community assets, serving more than 120,000 customers across the South of England.
We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?
We're investing 689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

• We're delivering 10,000 homes by 2030, ensuring affordable housing is built where it's needed most
• We're investing in our communities, to address local issues and create opportunities for everyone

As we grow, we're re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.
More information about Abri and our strategic objectives can be found at .
What you can expect
What you can expect
28 days holiday + the opportunity to buy and sell holiday
Generous pension scheme with contributions up to 10%
Money off tons of high street and online retailers
Life assurance of 5x your annual salary
Generous parental and family leave
Health and wellbeing packages
Flexible working
Free eye tests
Cycle to Work scheme
About you
We've all got different backgrounds, strengths and experiences. But we share the same values. It's these shared values that bring us together as one team.
Our colleagues embrace these every day. Be the difference to our customers and colleagues, always curious and look for better solutions, achieve together by working in partnership with others, own it openly through working with others in an open and honest way, and finally embrace possibility and see changes and challenges as welcomed opportunities.
If you share our values and want to make a real difference in the world, you're on to a winner and we'd love to hear from you!
Be yourself
Abri is committed to promoting an inclusive culture. We want our colleagues to bring their individual differences, life experiences and knowledge into the workplace and we welcome their contribution to our amazing company. Everyone is different, everyone is unique.
To our agency friends
We already have a number of carefully selected agency partners who know our business well and who support our in-house recruitment team during exceptionally busy periods. We're not looking to add to our preferred supplier list right now but if you'd like to be considered at a future date please don't hesitate to register on our procurement portal.