Job Description

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
American Express is seeking an enthusiastic, highly motivated and proactive Public Relations & Communications Executive to join its UK Corporate Affairs and Communications team.
Based in London and reporting to the Director, Corporate Affairs & Communications, this role supports the delivery of public relations activity across Consumer/Brand/Experiences and B2B communications. The successful candidate will help drive media and influencer activity that promotes, protects and enhances the reputation of American Express in the UK, particularly in support of:

• UK Card Services (consumer and business)
• UK Brand
• Experiences and Sponsorships
• Global Merchant and Network Services

We are looking for a strong storyteller with curiosity, creativity, and a willingness to learn-someone who can help bring to life how American Express backs its customers, colleagues, and communities in the UK.
Key Responsibilities
PR & Influencer Campaign & Press Office Support (Consumer & B2B)

• Support the execution of PR activity for both consumer and business audiences, including campaign development, media outreach, and content creation
• Contribute to the smooth running of the always-on UK press office, handling day-to-day enquiries across Personal Finance/Consumer and B2B topics with support from other team members
• Support Amex's UK sponsorship programmes (including being on-site during events) including Formula 1, the Championships Wimbledon, BST Hyde Park and All Points East
• Manage social media influencer campaigns in support of UK business initiatives
• Lead delivery of daily media coverage reports, plus activity reports
• Project management for PR activations, media events, photoshoots, and interviews
• Work closely with colleagues across the enterprise for example in social media, colleague communications and government affairs to support fully aligned and integrated campaign activity
• Coordinate with external PR agencies to support campaign delivery, ensuring tasks, deadlines, and materials are on track

Media Relations

• Build and maintain positive working relationships with a broad range of media including personal finance, consumer, lifestyle, news, business, SME and trade journalists
• Draft press materials-including press releases, media statements, Q&As, briefing documents, and pitches-with guidance from senior team members
• Monitor media coverage, track trends relevant to consumer spending, small business, payments, music and sports sponsorships and provide updates to the team
• Assist with preparing spokespeople for interviews through research and briefing pack development

Issues Support

• Assist in monitoring issues affecting the brand or wider industry
• Support reactive issues communications under direction from senior team members

Required Qualifications

• Experienced in public relations or communications (ideally a mix of consumer, B2B and corporate; agency experience preferred). Account Manager/ Senior Account Manager level
• Strong written and verbal communication skills, with the ability to craft clear and accurate content

Exceptional attention to detail with the ability to quickly absorb, analyse and synthesise complex information, ensuring accuracy, clarity and consistency across all communications and materials
Strong organisational skills and excellent attention to detail
Preferred Qualifications

• Strong judgement and risk awareness, with the ability to recognise the broader implications of statements and disclosures; proactively safeguarding the brand by identifying potential issues early and ensuring communications are both compelling and responsible
• Interest in both consumer PR and Influencer marketing, plus business, payments, SMEs, and corporate storytelling
• Positive, can-do attitude and excellent interpersonal skills

Interest in the external news environment, trends and culture and ability to apply these insights to campaigns

• Ability to juggle multiple tasks and meet deadlines, with a proactive approach and a solutions driven mind set
• A collaborative team player who is eager to learn and grow within a fast-paced environment

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Skills Required