Job Description

We have an exciting opportunity for a PR & Public Affairs Officer to join the fast-moving, high-performing RAC Press Office team.
We're famous for breakdown, insurance and now mobile servicing and repairs and have 14 years of consecutive financial growth behind us. We might be a household name that's been around for 127 years, but we're constantly adapting and changing to the needs of our members and the nation's drivers. Our job is to communicate this and to keep the RAC name in the news, week-in, week-out, maintaining our reputation as the UK's authority on all things motoring.
We consistently lead the news agenda and react at pace to breaking stories. We also campaign on behalf of drivers on the issues that matter most to them. And we have a strong track record of success, regularly changing government policy and improving road safety.
You'll be doing everything from promoting our products and services to media to getting to grips with the most important motoring issues, and everything in between.
This is an opportunity for the successful candidate to be part of a small team that delivers PR with a real purpose.
This is a hybrid role, working 2 days a week from our Bradley Stoke office and 3 days a week from home offering flexibility while being part of a dynamic and supportive team.
We offer more than a job. We offer a career with purpose.
As a PR & Public Affairs Officer at RAC, you'll get benefits that go the extra mile
Earnings That Motivate - enjoy a competitive salary plus automatic enrolment in our 'Owning It Together' Colleague Share Scheme - a unique opportunity to share in RAC's future success and be rewarded for the exceptional work you deliver.
Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings.
Time Off That Matters - enjoy 25 days annual lave, plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments.
Financial Security & Perks -pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term.
Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it.
Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you'll automatically join our Colleague Share Scheme, giving you a stake in our collective success.
What you'll do
Public Relations:

• Produce high quality written press materials that secure positive, accurate coverage across national, regional, and online media.
• Build and maintain strong relationships with key journalists and target media outlets.
• Draft timely, reactive statements and comments in response to fast moving motoring news.
• Proactively pitch RAC stories and press releases to the media.
• Manage press office systems and processes, including: media monitoring, coverage evaluation, media list development, and uploading releases and data-driven content to the RAC Media Centre.
• Assist in managing potential negative press arising from customer issues or motoring enquiries.
• Monitor key motoring and policy topics to ensure the RAC remains a leading voice for drivers.

Public Affairs:

• Work with senior colleagues to track parliamentary activity through RAC's monitoring systems, ensuring the business is aware of political or regulatory developments that could impact drivers.
• Identify significant government consultations relevant to the RAC's interests.
• Keep accurate records of policy positions to ensure consistency across PR and public affairs messaging.
• Organise and file government reports, publications, and statistics for future reference.
• Notify the PR team of relevant government data releases that support media opportunities.

You will also work alongside the Senior PR & Public Affairs Officer to:

• Identify MPs with an interest in motoring issues and engage with their teams when needed.
• Prepare briefings for colleagues and senior leaders on key political and industry issues.
• Support the creation of presentations and briefings for meetings with ministers, MPs, and civil servants.
• Produce business briefings following major government announcements.
• Manage and respond to motoring policy correspondence sent to the CEO.
• Brief MPs and their offices on issues affecting RAC members and motorists.
• Handle MP casework related to motoring concerns, ensuring issues are resolved and the RAC's reputation is upheld.

What you'll need

• Experience in consumer and ideally B2B PR; agency background (Senior Account Manager/Account Director level).
• Strong storytelling instincts, excellent writing skills and genuine passion & enthusiasm for media relations.
• A clear, confident communicator who is collaborative, adaptable, detail-focused and able to work calmly under pressure and to tight deadlines.
• A real interest in motoring, road safety and campaigning on behalf of drivers, with a strong awareness of news and current affairs, especially transport-related topics.
• Openness to developing public affairs skills and an understanding of how policymaking can support PR outcomes.
• An interest in data-driven storytelling; proficiency in Excel is desirable (or willingness to learn).
• Experience in complaint handling and crisis management.
• A collaborative approach and willingness to work closely with social, content, studio and wider business teams.
• An interest in developing as a broadcast spokesperson (optional, not essential).

Why RAC?
For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.
We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
Ready to make a difference? Your next career move starts here.
Keyboard Shortcuts

• F9 - Move focus from the edit area to the Footer Toolbar
• F10 - Move focus from the edit area to the first toolbar button
• Shift + TAB - Move focus from the edit area to the last toolbar button

About You
Not Specified
Keyboard Shortcuts

• F9 - Move focus from the edit area to the Footer Toolbar
• F10 - Move focus from the edit area to the first toolbar button
• Shift + TAB - Move focus from the edit area to the last toolbar button

About Us
Not Specified
Keyboard Shortcuts

• F9 - Move focus from the edit area to the Footer Toolbar
• F10 - Move focus from the edit area to the first toolbar button
• Shift + TAB - Move focus from the edit area to the last toolbar button

Skills Required