Job Description

Our Reception/Admin team are the first contact patients have with our services. The role of the Practice Administrator is to make sure we deliver the best possible care and experience for our patients. Successful candidates will need to be comfortable with a flexible approach to tasks and problem solving. You will work alongside the admin team carrying out duties for the practice team relating to patient care.

Job Responsibilities:

Dealing with patient queries, tasks and delivering messages from both the clinical and admin team. Prepare information and test requests for GP's and patients Manage patient waiting lists and appointments. To help and assist with co-ordination of patient contact for annual chronic disease reviews to help hit NHS targets (QOF). Assist the admin team with the planning and scheduling of annual recalls within the QOF year. Work as part of a team to carry out searches and audits to ensure patients' needs and records are kept up to date and accurate. Use information gained from searches and audits to arrange appointments, Child immunisation recalls and health checks in line with locally commissioned services. Handle practice registrations and deductions. Manage electronic GP2GP links and resolve degraded information. Provide additional administrative support to the workflow redirection team processing incoming documentation in a timely manner. Encourage the uptake of our digital tools to support patient care. To summarise incoming medical records for new patients and code any relevant information. Manage recalls - to send out reminders to patients to come in for a follow-up appointment.

Skills/Qualities

Work effectively with colleagues within the admin team A willingness to learn and progress with a can do attitude SystmOne knowledge and experience is desirable Experience of data entry and coding Experience in communicating with members of the public confidently.
Job Type: Part-time

Pay: From 12.85 per hour

Experience:

Medical Practice Management: 1 year (preferred) Dental Practice Management: 1 year (preferred)
Work Location: In person