South Street Practice is a friendly, well-established GP surgery serving the Bargoed community. We are a committed and supportive team dedicated to delivering high-quality, patient-centred care. Our team includes experienced GPs, nurses, HCAs, and administrative staff who work collaboratively to meet the needs of our patients.
About the Role
We are seeking an experienced and highly motivated
Practice Manager
to lead our administrative and operational functions. The successful candidate will oversee the day-to-day running of the practice and ensure the smooth delivery of safe, effective, and high-quality services.
You will play a key role in financial management, HR, and compliance, as well as supporting the clinical team in achieving organisational and contractual targets.
Key Responsibilities
Oversee the daily operations of the practice, ensuring efficient service delivery.
Manage and support administrative and clinical teams.
Lead and coordinate participation in
QOF (Quality and Outcomes Framework)
and
Quality Improvement (QI) projects
.
Handle and respond to
patient complaints
in line with NHS policy and ensure effective resolution and learning.
Manage
payroll
, staff contracts, annual leave, and rotas.
Monitor and manage budgets, accounts, and financial planning.
Ensure compliance with NHS, CQC, and Health Board requirements.
Lead on
practice development
, audits, and business planning.
Work collaboratively with GP partners and external stakeholders to deliver practice objectives.
About You
Proven experience in within a healthcare or GP practice .
Strong leadership, organisational, and interpersonal skills.
Good understanding of
NHS primary care systems
, including QOF and practice finance.
Excellent IT and communication skills.
Ability to work independently and manage competing priorities effectively.
Benefits
NHS pension scheme
Supportive, team-focused environment
Opportunities for professional development and training
Job Types: Full-time, Part-time
Pay: From 25,101.28 per year
Expected hours: 32 per week
Benefits:
On-site parking
Work Location: In person
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