Job Description

KERUB is a dynamic start-up mediation service, dedicated to helping individuals and families resolve disputes in a fair, professional, and supportive way. We are growing quickly and are looking for a highly organised and motivated

Practice Manager

to join our team and play a key role in shaping the future of our service.

The Role

As Practice Manager, you will oversee the day-to-day operations of the service, ensuring smooth running of all administrative, compliance, and client-facing processes. You will work closely with the Director and mediators, providing operational support and helping to develop systems that support our growth and reputation.

Key responsibilities include:

Managing case administration and ensuring compliance with FMC and legal aid requirements. Supporting mediators in scheduling, documentation, and case progression. Overseeing financial processes, including invoicing and tracking payments. Developing and improving office systems and processes to enhance efficiency. Liaising with clients, solicitors, and external partners in a professional and supportive manner. Supporting the business in its growth, including contributing to strategic planning and marketing initiatives.

About You

The ideal candidate will bring:

Prior experience working within a

mediation service

(essential). Strong organisational and administrative skills, with excellent attention to detail. Understanding of compliance requirements in mediation (including legal aid). Excellent communication and interpersonal skills. Ability to work independently in a start-up environment and contribute to the growth of the service. A proactive, solution-focused mindset.

Why Join Us?

This is an exciting opportunity to join a forward-thinking start-up at an early stage, where you will have the chance to shape the way the practice operates and grows. At KERUB, we value professionalism, empathy, and innovation - and we want someone who shares those values.

How to Apply

Please apply by sending your

CV

and a

covering letter

outlining why you believe you are the right candidate for this role

Job Type: Full-time

Pay: 30,000.00-35,000.00 per year

Benefits:

Free parking
Work Location: In person

Expected start date: 01/10/2025