Job Description

• Are you ready to lead a dynamic team who aim to provide high quality, safe care to patients of all backgrounds within our diverse community. To have a team that enjoys their work in a supportive teaching, training and research environment?
• To be proactive in the development and maintenance of good services for patients and to be part of the wider health community in our city.
• To ensure that the financial side of delivering care is run to high standards. To ensure that the practice are good employers of staff. To ensure the practice is good at responding to patient needs and listens to patients voices.
• The Practice Manager will be supported by a deputy and team of administrative staff available to delegate appropriate.Each area in the practice has a senior doctor as clinical lead to assist in managing that area.partners will give a clear and united vision to steer the Practice Manager in their roles.

Main duties of the job

• Primary responsibilities:
• To lead in the financial aspects of running the practice. To understand and be able to lead in maximising income and overseeing reasonable expenditure. To run the payroll system, understand and manage staff pay and pensions with liaison with PCSE. To be able to oversee the practice accounts with the practice accountants.
• To lead in patient liaison. To deal with patient queries, complaints and compliments supported by the team. To oversee the running of a Patient Participation Group.
• To be chiefly responsible for human resources in the team. Understanding employment legislation and its application, deal with staffing issues, grievances and ongoing development and appraisal.
• To understand and be able to keep IT systems running and working for the practice and patients at best capacity.
• To oversee the programme of quality of care in the practice and ensure systems run with little or no risks to patients.
• To liaise with other organisations around the practice required to ensure safe and quality care is provided.
• Overseeing the process of claims and payments of bills is working to best possible standards.
• Overseeing maintenance of the building, that insurance is appropriate and that the building remains of good quality for purpose.
• Supporting the team to deliver high quality teaching, training and research. Ensuring the environment for learning is appropriate.
• Overseeing the programme of meetings that and actions plans are clearly documented.

About us
We are a modern, dynamic General Practice situated in inner city Nottingham with a practice population of just over 12,000 patients. We are a teaching and training practice and have a high profile and good reputation for being a practice of high quality with good services delivered in a patient centred manner. We are looking for a new Practice Manager due to retirement of our current PM.
There are 6 GP partners, 4 salaried doctors, GP Registrars and an F2 doctor, a highly qualified nursing team, a supportive office team including a PM deputy, and a reception team. There is also an extensive primary health care team attached including a PA, pharmacist, physiotherapists ,social prescribers safeguarding care coordinator and a wellbeing coach
We are looking for a dynamic candidate for this post who ideally , but not essentially, has experience of NHS general practice and can drive our team onwards. Pay-scale depends on previous experience.
There is appropriate pastoral care for all staff and GPs at the practice.
Details
Date posted
12 January 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A1530-26-0000
Job locations
171 Carlton Road
Nottingham
NG3 2FW
Job description
Job responsibilities
Family Medical Centre
Practice Manager job description
Job Title: Practice Manager
Line Manager: Executive GP Partner at the practice
Accountable to: All GP Partners at the practice
Hours per week: Full time preferred
General responsibilities:

• Management, planning and operation
• Human resources management recruitment, appraisal etc. The practice currently uses SAGE software for the payroll
• Financial management The practice currently uses QuickBooks
• Organisational management
• Patient services
• Information management and technology. Technical IT issues are dealt with by the local informatics service.
• Confidentiality data protection

Health and safety together with the practice health and safety * Equality and Diversity

• Personal and professional development
• Quality
• Communication with staff, patients and other organisations both within and outside the NHS
• Contribution to the implementation of services in collaboration with the Primary Healthcare Team

Job description
Job responsibilities
Family Medical Centre
Practice Manager job description
Job Title: Practice Manager
Line Manager: Executive GP Partner at the practice
Accountable to: All GP Partners at the practice
Hours per week: Full time preferred
General responsibilities:

• Management, planning and operation
• Human resources management recruitment, appraisal etc. The practice currently uses SAGE software for the payroll
• Financial management The practice currently uses QuickBooks
• Organisational management
• Patient services
• Information management and technology. Technical IT issues are dealt with by the local informatics service.
• Confidentiality data protection

Health and safety together with the practice health and safety * Equality and Diversity

• Personal and professional development
• Quality
• Communication with staff, patients and other organisations both within and outside the NHS
• Contribution to the implementation of services in collaboration with the Primary Healthcare Team

Person Specification
Analytical Skills
Essential

• Problem solving skills
• Computer and IT skills
• Understanding of the financial working of a small business

Desirable

• Have an understanding of NHS IT systems
• Have a comprehensive understanding of the financial working of UK general practice

Qualifications
Essential

• Qualifications in management and /or finance

Desirable

• graduate level education

Experience
Essential

• previous experience in management

Desirable

• Previous experience in General Practice or previous experience with NHS management

Communication and team skills
Essential

• An ability to manage and understand teams and team members
• An understanding of the NHS nationally and locally ( does not need to have worked in the NHS)

Desirable

• Excellent communication skills with the public and with staff.
• Human resources experience
• An ability to liaise with partner organisations

Planning and organisational skills
Essential

• Multi tasking in day to day working
• Strategic thinking that can help push ideas forward

Person Specification
Analytical Skills
Essential

• Problem solving skills
• Computer and IT skills
• Understanding of the financial working of a small business

Desirable

• Have an understanding of NHS IT systems
• Have a comprehensive understanding of the financial working of UK general practice

Qualifications
Essential

• Qualifications in management and /or finance

Desirable

• graduate level education

Experience
Essential

• previous experience in management

Desirable

• Previous experience in General Practice or previous experience with NHS management

Communication and team skills
Essential

• An ability to manage and understand teams and team members
• An understanding of the NHS nationally and locally ( does not need to have worked in the NHS)

Desirable

• Excellent communication skills with the public and with staff.
• Human resources experience
• An ability to liaise with partner organisations

Planning and organisational skills
Essential

• Multi tasking in day to day working
• Strategic thinking that can help push ideas forward

Skills Required