Elite Touch are excited to be working with their well established client who are now seeking an experienced File Handler to join their busy friendly team.
KEY RESPONSIBILITIES:
Independently managing a caseload of pre-litigated RTA claims from instruction to settlement
Assessing liability and quantum using the MOJ portal (stages 1-3) and OIC portal
Reviewing medical evidence and engineering reports to support claims
Drafting documents, managing correspondence, and negotiating settlements
Maintaining accurate records and progressing files efficiently using our case management system
Providing high levels of client care and communication throughout the claim process
KEY ATTRIBUTES:
Minimum 12-18 months' experience handling pre-lit RTA/PI claims
Strong working knowledge of the MOJ/OIC portals and relevant Civil Procedure Rules
Excellent negotiation, organisational, and time management skills
A proactive, client-focused attitude with great attention to detail
Experience with a case management system (Proclaim or similar)
Excellent salary and benefits await the successful candidate
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