Job Description

Job title:

Prepper / Polisher

Department:

Activate Accident Repair

Location:

41 Hampstead Ave, Mildenhall, Bury Saint Edmunds IP28 7AS



We're looking for a Prepper / Polisher to join our team, and play a key role at Activate Accident Repair.


Activate Group is a growing UK business approaching 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities.

About the role

Prepping and polishing of Motor vehicles

Key responsibilities

Ensure customer satisfaction in the repair of motor vehicles of all types.

Carry out such work in a safe and economical manner.

Observe, recognise and report on vehicle structure and paintwork.

Interpret and implement technical instruction data.

Indent for replacement parts and record usage.

Accurately use paint mixing schemes and drying areas/equipment.

Ensure that vehicles comply with safety standards when returned to customers, or that faults have been reported and noted on job card.

Attain manufacturers' and/or estimated repair/paint times.

Report all faults, defects noticed whilst working on vehicles.

Take care of equipment, special tools and personal tools.

Accurately report all components, materials and consumables used.

Safeguard the customers' vehicle and contents whilst being repaired.

Ensure that all work carried out meets acceptable safety and quality standards.

Company repair/paint times to be achieved.

Hours, components, materials and consumables used recorded.

Wastage of materials not to exceed target set by Manager for period.

No customer vehicle or contents to be damaged/lost while vehicles under repair.

Assigned apprentice to have completed training schedule for day/week.

No customer vehicle or contents to be damaged/lost while vehicles under repair.

Skills and experience

Good Communication skills.

Good Decision Making/Problem solving skills.

Good H&S knowledge/awareness and compliance.

Time served repair technician.

Good time management skills

Relevant industry experience

Benefits

33 days holiday (including bank holidays) Personal health cash plan - claim back the cost of things like dentist and optical check ups Enhanced maternity / paternity / adoption / shared parental pay Life assurance: three times basic salary Free breakfasts and fruit Birthday surprise for everybody!

What you can expect from us

At Activate Group, we want everyone to have the tools and support they need to do their best work. We're an innovative business that continuously reviews and improves our systems, processes and ways of working, making sure they support our teams to do their jobs effectively.


Every role at Activate Group is aligned to our wider business vision and purpose - making someone's bad day better. You'll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customer and partners.


We believe work should be enjoyable. We make time to celebrate success, recognise achievements and bring people together at team events and company-wide celebrations. We'll also support your ongoing development through regular feedback and career planning.


Whether you're based in one of our contact centres in Halifax, Peterborough or Huddersfield, working at an Activate Accident Repair (AAR) site, or working from home, you'll be part of a supportive culture where people are encouraged to succeed.

A bit about us

Activate Group is a fast-growing business approaching 1,000 team members nationwide.


We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in road incidents through our contact centres in Halifax, Peterborough and Huddersfield.


We manage every step of the repair journey - repairing vehicles at our own Activate Accident Repair (AAR) body shops, as well as through a UK-wide network of trusted independent repair partners.


We also work with the UK's largest vehicle manufacturers, supporting their approved repair programmes, and deliver innovative technology solutions to fleets, vehicle repair centres and dealerships.

Our purpose & values

Our purpose underpins everything we do:

Make someone's bad day better

Our values define how we work with our team members, customers and suppliers:

Make it happen

- Be accountable. Take the initiative, work fast, and do a great job.

Strive for better

- Be bold. Challenge the norm - make small improvements often. *

Win together

- Be a team player. Win together, learn together, respect each other.