Job Description

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Main duties of the job
Completing prescription requests from patients and pharmacies paper, scanned documents, tasks & email
Action tasks from clinical staff regarding prescriptions
Update patient records of what has been done
Review all actions from work given in Doctors baskets
Action scanned documents regarding medication re discharge summaries etc.
About us
The Oaks Medical Centre employs around 60 staff members which includes Clinical and Non-Clinical Teams. Staff wellbeing and the retention of our staff members is one of main objectives.
Our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of providing safe, caring and effective services because people matter. We are seeking to recruit staff who share our vision and values of making The Oaks an incredible workplace.
Details
Date posted
15 June 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
A4814-25-0014
Job locations
199 Shady Lane
Birmingham
B44 9ER
Chester Road Doctors Surgery
119 Chester Road
Streetly
Sutton Coldfield
West Midlands
B74 2HE
Blackwood Health Centre
Blackwood Road
Sutton Coldfield
West Midlands
B74 3PL
Job description
Job responsibilities
We are looking for a proactive and organised individual to join our Non-Clinical Prescribing Team team as a Prescribing Clerk Administrator. This is a non-clinical role focused on providing vital support to the practice's prescribing processes and ensuring patients receive their medications accurately and efficiently.
This position is ideal for someone with strong attention to detail and a willingness to learn. No prior experience in a GP practice or in prescription handling is necessary full training will be provided. Job description
Job responsibilities
We are looking for a proactive and organised individual to join our Non-Clinical Prescribing Team team as a Prescribing Clerk Administrator. This is a non-clinical role focused on providing vital support to the practice's prescribing processes and ensuring patients receive their medications accurately and efficiently.
This position is ideal for someone with strong attention to detail and a willingness to learn. No prior experience in a GP practice or in prescription handling is necessary full training will be provided.
Person Specification
Qualifications
Essential

• GCSE grade A to C in English and Maths

• Excellent communication skills
• Excellent IT Skills
• Customer service experience

• Systemone knowledge
• Previous GP reception experience

• GCSE grade A to C in English and Maths

• Excellent communication skills
• Excellent IT Skills
• Customer service experience

• Systemone knowledge
• Previous GP reception experience

NHS