Job Description

About The Role
Team - D2C Health Department
Hybrid role - 2 days a week in the office, 35 hours, Monday-Friday shifts between 8am - 8 pm, 2 Saturdays a month 10am-2pm
What this role is all about
As a Healthcare Sales Advisor, you'll be the go-to expert for customers looking for the right cover. Your mission is simple: build your own pipeline, listen carefully to what people truly need, and guide them toward the best Vitality solution. You'll have genuine conversations, share your knowledge, and make sure every customer feels confident and informed before they say "yes." We're looking for someone with proven sales experience--ideally in a contact centre--and a natural ability to connect with people. If you're persuasive without being pushy, thrive on helping customers make smart choices, and love seeing results, this is your chance to shine.
What you will you do as a Healthcare Sales Adviser

• Manage and maintain a personal pipeline of leads and prospects.
• Follow up on enquiries, nurture leads, and convert them into sales.
• Clearly explain Vitality's unique health insurance offerings and benefits.
• Tailor recommendations to match the customer's needs and circumstances.
• Ensure customers are fully informed before making a purchasing decision.
• Adhere to FCA regulations and internal compliance standards.
• Work closely with team members and managers to share best practices.
• Participate in training and development to enhance product knowledge and sales techniques.
• Highlight the added value of Vitality's wellness rewards (e.g., gym discounts, fitness devices, healthy meals).
• Encourage customers to engage with the health-enhancing aspects of their policy.
• Represent Vitality's mission to make people healthier and protect their lives.

What you need to thrive

• Experience within Financial Services
• Proven Sales experience
• Confident telephone manner
• Full understanding and knowledge of the regulatory requirements of the FCA
• Strong Customer orientation and engagement skills
• Highly motivated with a drive to deliver sales targets and outstanding customer outcomes
• A driven individual with committed to personal development and progression

Strong Organisation skills with the ability to manage personal time and focus to maximise productivity and results
About Us
We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024!
Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.
We've been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people - and because we care.
Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.
Ready to find out if we're the right fit for you? We can't wait.
Diversity & Inclusion
At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.
Vitality's approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.

Skills Required