Job Description

Paradigm Wills and Legal Services

Job Title:

Probate Administrator

Job Type:

Full-Time

Salary:

23,000-26,000 per annum plus benefits plus performance related bonus depedning on experience.

Location:

Leicester City Centre

Paradigm Wills & Legal Services specialises in Wills & Estate Planning servicing clients across the UK as well as overseas clients including within sports and entertainment. We specialise in what we do, and at the heart of our business are our people. We are an expanding business which offers strong development opportunities and career paths for the right individuals looking to join us.

We are looking for someone with empathy who is proactive with excellent customer service skills and is self-motivated, and can work on their own initiative with a can do attitude to work in our probate department. You must be able to handle objections and problem solving.

This is a fantastic opportunity to make a real impact and shape our business's future success.

Benefits include:

Competitive salary. Dynamic working environment. Company pension. Company events Full ongoing training provided.

Duties and Responsibilities:

Manage probate pipeline Dealing with probate administration of an estate Collecting all documentation of assets and liabilities from a deceased estate Submitting all documentation to the probate registry Communicate with the inheritance tax office. Communicate with clients/beneficiaries on status of case progression on a regular basis. Manage submissions to third party organisations such as Land Registry, Office of The Public Guardian, Conveyancers and Probate Office in a compliant manner Creating estate accounts Manage post (incoming and outgoing) and directing any mail to relevant person Creating MI on sales performance Manage and work on CRM on regular basis to its full potential Support business in other areas Represent company at networking events and meetings and manage corporate memberships Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes etc. Excellent people skills will be key in this role

Essential skills and experience:

Strong Attention to Detail and Great Communication Skills Ability to Work Without Supervision and be self motivated. Excellent Time Management Skills. Strong Prioritisation, deadlines, and Organisation Skills Presentation Skills, Including Welcoming clients and guests Ability to Handle Confidential Information. Strong Record Keeping Skills Excellent communication skills. In person and over the phone Experienced with using excel and word Organised and be able to prioritise and reprioritise Be able to handle difficult customers and remain professional throughout the process and remain calm and reassure clients.
Job Types: Full-time, Permanent

Salary: 23,000 -26000 per annum plus bonuses depending on experience.

Benefits:

Full training provided with ongoing support

Company events

Monday to Friday

Supplemental pay types:

Performance bonus
Job Type: Full-time

Pay: 23,000.00-26,000.00 per year

Benefits:

Company events Company pension
Work Location: In person