Join our dynamic RAD team to drive process transformation and expand our Microsoft Power Platform capability. As Discovery Lead, you'll identify automation opportunities, shape best practices, and collaborate with stakeholders to deliver impactful, data-driven solutions.
Key Responsibilities:
Lead process reviews to identify opportunities for simplification, standardisation, and automation
Define and document "as-is" and "to-be" process maps
Assess impact across Policy, Legal, Compliance, and Systems
Ensure financial benefits are captured and reflected in budgets
Manage assurance and sign-off across stakeholders
Support delivery of automation projects using Agile methodology
Provide analysis for BAU change requests and support implementation
What You'll Bring:
Proven experience in process automation using Microsoft Power Platform
Knowledge of LEAN, Six Sigma, or WCM methodologies (preferred)
Strong analytical and problem-solving skills
Ability to influence and engage stakeholders at all levels
Excellent communication and documentation skills
Passionate, pragmatic, and results-driven mindset
Be part of a team shaping the future of digitised operations--where innovation meets impact.
About Us
At Royal Mail we connect companies, customers and communities across the country, delivering a 'one-price-goes-anywhere', universal postal service to more than 30 million addresses. As one of the UK's leading companies, we are focused on being recognised as the best delivery company in the UK and across Europe.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/
Closing Date:
15th October 2025.
Please note, this advert may close early if the appropriate number of applications has been reached.
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