Job Description

At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture - the "First Quantum Way".
Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.
Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That's how we continue to achieve extraordinary things in extraordinary locations.
Job description:
Purpose of the role
To support Group IT's procurement operations by managing the end-to-end purchasing lifecycle, ensuring financial control, vendor compliance, and efficient delivery of goods and services. This role plays a key part in enabling strategic sourcing, budget adherence, and supplier performance within the Commercial & Service Management team.
Job & Candidate Requirements
Key Responsibilities:
Procurement Operations

• Manage the full procurement lifecycle: sourcing, quoting, raising purchase orders, tracking deliveries, and receipting goods/services.
• Ensure all procurement activities align with budgetary constraints and internal policies.
• Maintain accurate and up-to-date vendor records and contact details.
• Liaise with suppliers to resolve discrepancies and ensure timely delivery.

Financial & Budget Management

• Monitor and report on procurement spend against budget and forecast.
• Create and distribute monthly financial reports for Group IT.
• Track open purchase orders and ensure timely closure post-fulfilment.
• Collaborate with finance to ensure invoice accuracy and payment efficiency.

Invoice & Purchase Order Management

• Review invoices for accuracy and alignment with purchase orders.
• Submit vendor invoices before month-end deadlines.
• Track payment progress and escalate issues as needed - Continual Service Improvement through liaising with Finance to ensure processes are reviewed and improved where possible
• Maintain reporting on invoice status, approvals, and actuals vs forecast.

Asset & License Procurement

• Procure IT hardware and software licenses for corporate office locations.
• Monitor license allocation and consumption via M365 Admin and SNOW portals.
• Ensure compliance with licensing agreements and usage policies.

Systems & Tools

• o Use Service Desk Plus or similar tools for tracking procurement-related incidents, service requests and change requests to resolution
• o Operate within purchase-to-pay systems for order and invoice processing.
• o Utilize SNOW and M365 Admin portals for license and asset management.

IT Service Desk Administration - Procurement Support

• o Act as a first-line contact for procurement-related service requests raised via the Service Desk Plus application.
• o Triage and prioritize incoming tickets, identifying whether they relate to procurement incidents (e.g., delivery issues, invoice discrepancies) or service requests (e.g., new hardware/software orders).
• o Provide timely updates to stakeholders on ticket progress, escalating issues to relevant teams when necessary.
• o Monitor ticket queues to ensure procurement-related requests are assigned appropriately and resolved efficiently.

Procurement Service Improvement Ownership

• Assist in delivering procurement-related service improvement initiatives across Group IT.
• Identify inefficiencies in procurement workflows and propose actionable enhancements.
• Collaborate with stakeholders to design and implement process improvements.
• Track and report progress of procurement improvement projects to senior management.
• Ensure measurable outcomes and benefitsrealisationn from implemented improvements.
• Promote a culture of continuous improvement within procurement operations.

Qualifications Required

• Strong academic background in Maths and English.
• Financial or procurement-related qualifications are advantageous but not essential.
• Project Management certification (e.g., PRINCE2) is beneficial but not required.

Experience & Skills Required

• Proven experience in procurement and purchase-to-pay processes.
• Familiarity with procurement systems, service management tools, and licensing portals.
• Strong analytical and reporting skills.
• Excellent stakeholder engagement and communication abilities.

Behavioural Traits Required

• Proactive and confident in engaging with stakeholders across a global organization.
• Commercially astute with a focus on value-for-money.
• Outcome-driven and committed to continuous improvement.

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