Job Description

The Vacancy
OVERALL SUMMARY
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don't tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.
Join the Close Brothers Technology Team where you will support the Product Owner and the wider team in managing and optimising the company's lending platform, powered by Alfa Systems. Working as part of the Technology Team our ideal team member will have previous experience in analysing business requirements, identifying opportunities for platform enhancements and ensuring alignment between system capabilities and business needs with excellent verbal and written communication skills to translate technical concepts into business terms and vice versa, ensuring clear understanding across diverse stakeholders.
RESPONSIBILITIES

• Collaborate with the Product Owner to define and prioritize enhancements for the lending platform (Alfa) based on business needs and strategic objectives.
• Analyse detailed business requirements from key stakeholders across the asset finance and leasing operations.
• Work closely with technical teams to ensure requirements are translated into effective solutions, maintaining alignment with platform capabilities.
• Conduct gap analyses to identify opportunities for system improvements or new features, ensuring solutions are scalable and future-proof.
• Proactively seek out configuration improvement that enhances user experience and introduce process efficiency.
• Identify improvements that result in increased performance against Technology's SLA.
• Ensure team standards and processes are adhered to.
• Proactively contribute and update system/process documentation.
• Management of risk logs, including actively following up outstanding actions.

WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE:

• A strong ability to analyse complex business problems, identify opportunities for improvement, and propose effective solutions.
• Familiarity with lending platforms, ideally Alfa Systems, and a good understanding of asset finance and leasing processes.
• Excellent verbal and written communication skills to translate technical concepts into business terms and vice versa, ensuring clear understanding across diverse stakeholders.
• Proven experience in working collaboratively with internal and external stakeholders, managing expectations, and balancing priorities.
• Proficient in eliciting and documenting business requirements, conducting gap analyses, and creating user stories or functional specifications.
• The ability to understand system capabilities, data structures, and integrations, and work effectively with technical teams.

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE/ARE:

• Experience working with Alfa Systems or similar lending platforms.
• Knowledge of asset finance products, leasing processes, and regulatory requirements.
• Proficient in data analysis tools (e.g., Excel, SQL) to support reporting and insights.
• Exposure to Agile methodologies and tools like JIRA or Confluence.

We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back.
ABOUT US
At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.
Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.
To find out more about Close Brothers, please visit our careers page:
To find out more about life at Close Brothers:
To find out more about our benefits:
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#LI-KB1 #LI-HYBRID
The Company
At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients.
We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments.
We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients.
Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people.
Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down.
We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life.
The Benefits
Private medical
Discounted health checks
Stakeholder pension contribution
Cycle to work scheme
Gym discounts
Purchase additional holiday