Job Description

Job Category: Control Officers
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Are you ready to make an impact in the world of digital wealth management? At Nutmeg, Europe's leading Digital Wealth Manager, we empower our customers to achieve their financial goals with innovative solutions. As part of J.P. Morgan, we complement Chase UK's digital bank, focusing on customer-centric investments. Join us in a dynamic environment where your ideas can shape the future of fintech.
As a Product Control Manager in the International Consumer Bank, you will be part of a flat-structure organization. You will lead and build an enhanced control framework, supporting a continuous and integrated approach to risk assessment. Together, we ensure top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.
Job Responsibilities:

• Design and implement control frameworks to ensure compliance with regulatory requirements and internal policies.
• Collaborate with Product business stakeholders to identify potential risks and develop mitigation strategies.
• Conduct comprehensive risk assessments for product development and change initiatives.
• Monitor and evaluate the effectiveness of existing controls, recommending improvements as necessary.
• Provide training and guidance on control processes and risk management practices.
• Contribute to the Compliance and Operational Risk Evaluation (CORE) program.
• Partner with control colleagues across the firm to establish and maintain business relationships.
• Support consistent operational risk practices and control programs.
• Review, analyze, and manage program-related data and key metrics.
• Contribute to cross-departmental initiatives like awareness programs and trainings.

Required Qualifications, Capabilities, and Skills:

• Minimum 3 years of experience in Operational Risk Management within a large financial institution, regulator, consulting firm, or retail investments manager.
• Strong acumen for risk identification and assessment, and development of effective control mechanisms.
• Excellent written and verbal communication skills with the ability to influence business leaders.
• Experience in partnering with stakeholders to manage remediation of operational risk issues.
• Experience in process mapping.
• Effective time management and prioritization skills.
• Detail-oriented with a high level of accuracy and integrity.
• Comfortable working in an agile and evolving environment.
• Passion to grow as part of a team.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).

Preferred Qualifications, Capabilities, and Skills:

• Experience using JIRA, Confluence, Alteryx, or CORE.
• Knowledge of Wealth Management banking processes, regulations, and risk.
• Understanding of investment management products.
• Relevant Bachelor's degree preferred but not required.

About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.
About the Team:
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting. '