Job Description

Introduction

The Economist Group is the leading source of analysis on international business and world affairs. We deliver world-class, thought provoking content through a range of formats, from web and app, to newspapers and magazines, conferences, film and audio. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world.

With a growing global subscriber base and a reputation for insightful analysis and opinion on every aspect of world events, The Economist is one of the most widely recognised and well-read current affairs publications and the foundation of our digital consumer product portfolio.

We are developing a world-class product management organisation and have an exciting opportunity for a Product Manager to help us define and develop the user experience in our mobile apps.

We are looking for a Senior Product Manager to lead the Economist App Customer Journeys team, with a primary focus on creating world-class in-app experiences for our subscribers. You will be part of a team that is innovating and enhancing our flagship app, with the ultimate goal of growing, engaging and retaining a diverse audience of paying subscribers. You will be working closely with a number of other mission teams to drive significant impact for The Economist users and business.

Organisation:

• Reports to the Group Product Manager (Apps)
• Working closely with senior functional stakeholders, especially editorial, data, marketing and customer experience

Accountabilities

How you will contribute:

• You\xe2\x80\x99ll bring a deep understanding of defining and developing mobile apps, and play a key role in motivating and leading the full-stack development team
• You\xe2\x80\x99ll work in close collaboration with cross-functional partners, from editorial to marketing, to define requirements, ideate hypotheses and develop solutions
• You\xe2\x80\x99ll bring experience of optimising customer journeys and supporting an ecommerce/commercial organisation, including evidence of IAP journeys and challenges
• You will be adept at understanding engagement and retention data trends that will help to define next steps and measure the impact of your work
• You will bring experience of a test-and-learn development culture
• You\xe2\x80\x99ll be able to confidently lead and collaborate well with designers, developers, QA and delivery leads, using Agile methodologies to their full potential
• Confident creating user stories, use cases, requirements and setting the direction for your team
• You\xe2\x80\x99ll have laser focus on value prioritisation and impact for the business and user, balancing delivery and quality at all times
• You\xe2\x80\x99ll bring extensive experience of applying the most appropriate frameworks and techniques for the right situations. (eg story mapping, workshop facilitation, opportunity/solution trees and roadmap planning)
• You\xe2\x80\x99ll communicate your vision and impact effectively, providing updates at an appropriate level of detail to both stakeholders and colleagues
• You\xe2\x80\x99ll be passionate for working closely with great designers and engineers to build delightful app experiences in a fast-paced environment

Experience, skills and professional attributes

The ideal skills for this role are:

• Customer focused: You\xe2\x80\x99re curious about how best to solve for customer needs, while delivering a seamless experiences that drives engagement and retention
• Influential communicator: A great communicator who is able to explain their vision of what the product needs to do both to internal team members and cross-functional stakeholders
• Listener: A great listener who can understand user and business needs
• Strategic: You use data and other insights to make decisions that deliver high impact
• Methodical: You develop well-reasoned hypotheses and rapidly enhance your understanding of the problem space to shape the user experience
• Documenter: Someone strong on documenting user stories, use cases, workflows and requirements
• Humble: You\xe2\x80\x99re someone who seeks opportunities to learn and grow your hard and soft skills through feedback and self reflection

Benefits

We offer excellent benefits including competitive salary, a bonus scheme, health insurance, generous annual and parental leave policies, volunteering days and wellbeing support throughout the year and access to all The Economist content.

The Economist Group