Job Description

Product Operations Analyst

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Location:

Head Office, London

Hours:

Monday to Friday, 9:00am-5:30pm

Working Pattern:

Hybrid (50/50)

Reports to:

Head of Product Operations, Savings

Department:

Savings - Product Operations Team

About the Role

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We're looking for a

highly numerate, detaildriven Product Operations Analyst

to join our awardwinning Savings Division. This role sits at the heart of our deposit operations - covering deposit aggregator channels, pension providers, credit unions, and corporate clients.


You'll ensure smooth daytoday processing, maintain accurate operational controls, support product and system enhancements, and collaborate with a broad range of stakeholders. This is an excellent opportunity to build operational expertise within a growing specialist bank.

Key Responsibilities

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BackOffice Operations

Process daily transactions across aggregator, pension, credit union & corporate books Ensure accurate payments, receipts, and daily reconciliations Complete periodic reconciliations for aggregator partners Manage daytoday client administration activities

Product & System Management

Create and issue products as required Develop expertise in

Phoebus

(aggregator products) and

Finova

(core deposits) Support ongoing due diligence with aggregator partners and deposit counterparties

Reporting & Data

Build strong understanding of Savings data structures Produce reports for divisional and bankwide stakeholders Assist with regulatory reporting requirements

Change & Transformation

Support Finova product build and release cycles Contribute to user acceptance testing (UAT) Assist wider transformation initiatives across Product Operations

Who You'll Work With

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You'll collaborate with:

Savings Team Treasury Finance External partners (deposit aggregators, pension administrators, credit unions, corporate clients)

What We're Looking For

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Graduate with strong numerical and analytical ability Intermediate Excel skills Willingness to develop Tableau skills High attention to detail and accuracy Strong organisational ability and communication skills A proactive, collaborative selfstarter

Benefits

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Competitive remuneration Discretionary annual bonus Annual pay review Private Medical Insurance (Bupa) Mental health & wellbeing support via YuLife & Bupa 25 days annual leave (increasing with service) + Holiday Buy Scheme Cycle to Work Scheme & Green Car Scheme Enhanced family leave policies Study support & professional memberships Hybrid working (50/50) YuLife Rewards - retail, lifestyle & experience discounts Pension scheme - 8% employer contribution (noncontributory) Interestfree season ticket loan Annual volunteering day & Net Zero employer commitment


If you're ready to build your operational expertise in a dynamic, specialist banking environment,

we'd love to hear from you

.