Job Description

About MIB

At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that's accomplished, we're here to compensate victims quickly, fairly and compassionately.


Last year we helped more than 34,000 people struck by uninsured and hit-and-run drivers and paid over 400 million in compensation to support victims rebuild their lives.

About the role

As a product expert you'll own the product, shape the vision and drive customer value by leading priorities, collaborating across MIB and keeping the team focused on what matters most.

Key Responsibilities

Collaborate with stakeholders to define and prioritise product features and enhancements based on business value and customer feedback. Create and maintain a well-groomed product backlog, including user stories, acceptance criteria, and prioritisation. Work closely with the development team to ensure a clear understanding of product requirements and to facilitate effective sprint planning and execution. Conduct regular sprint reviews and retrospectives to gather feedback and identify areas for improvement. Serve as a subject matter expert on the product, providing guidance and support to both internal teams and external stakeholders, including customer query resolution, DP, risk and compliance activity Stay up-to-date on industry trends and best practices in Agile development and product management. Work collaboratively with off shore teams to release user stories and value to customers Engage with key internal stakeholders and teams to release new product features customers Work cross functionally across the MIB to ensure the success of the service

Skills and Experience

Previous experience in successfully developing user stories, epics and feature definition Previous experience working in a product role in an agile environment Previous experience working with service providers UK Insurance industry experience (preferably motor) would be beneficial Data curious mindset Ability to derive insights from complex data - communicating results to stakeholders at varying levels Exceptional stakeholder relationship management and communication skills Significant planning, prioritisation and time management capability Concise and accurate written and verbal communication skills Self-reliant, ability to work without supervision Innovative thinker - able to use all available resources to get to the right result Technical literacy would be beneficial

Job Title: Product Owner

Salary: 51,500

Grade: 11

Working Hours: 35

Working Pattern: Monday - Friday

Office Location: Milton Keynes

Job Type: Permanent

IT kit supplied to you

320 (before tax) start up allowance

Hybrid working (2 days in the office per week) from our Milton Keynes office, MK14

Other Benefits include:

Contributory Group Stakeholder Personal pension scheme


Life Assurance


Employee Incentive Scheme


25 days holiday (plus public holidays)


Holiday purchase scheme


Sports and Social Club

24/7 Employee Assistance Programme


Free access to online tools to support mental and physical health


Enhanced maternity, paternity and adoption leave


1 volunteer day each year and charity matched funding scheme


We believe in a workplace where everyone can be themselves. Through our different ideas, personalities and experiences, we redefine what is possible every day. And regardless of your colour, age, race, gender, sexual orientation or anything else you consider yourself to be, there is a place for you at MIB. A place where you can bring your best self to work every day.


So, if you think big, love a challenge and want to make a difference to people's lives, we want to hear from you.