Job Description

UK, Remote



Product Owner - SITS



Tribal is a leading EdTech business providing market leading software solutions to the global education market. We strive to research, develop and deliver the products, services and solutions needed by education institutes worldwide to support their primary goals of educating students, providing optimum learning experiences and ultimately delivering successful outcomes.



Tribal's SITS platform is built for higher education institutions striving to elevate the entire student journey. From enrolment to graduation, SITS empowers universities to seamlessly collect, analyse, and act on critical data--turning insights into meaningful action. It's more than just software; it's a transformational tool that streamlines operations, enhances collaboration, and ensures every student receives a personalised, outcome-driven experience.



This is a remote role with the requirement to travel for internal meetings as required.



The role



As a Product Owner, you will work within a multidisciplined product team on the market leading HE student management system, SITS. This role will contribute to a product-wide transformation project as we progress to providing our software as a service. You will support user experience initiatives as we modernise the product. Working with UX designers and internal steering groups. Your responsibilities will include:



Engaging with and explaining the solution to sales teams, customers, analysts, and developers.

Ensuring product Initiatives are delivered predictably and with the necessary collateral.

Collaborate with internal and external stakeholders to refine the product feature backlog. Ensure the feature backlog is in line with the product direction and objectives and provides clarity to the engineering teams.

Define detailed use cases to drive prioritisation and enhance user experience through direct user feedback.

Continuously identify and propose new ideas and product solutions, coordinating with the relevant internal teams.

Convert the product vision, business strategy, and customer requirements into software features and product features

Clearly define, document, and articulate product requirements and/or user stories.

Build and maintain productive and effective relationships with all product stakeholders.

Ensure that feature Backlogs are well-defined and managed effectively, meeting all contractual and statutory commitments and clearly communicating with all stakeholders.

The Skills you'll have:

Experience as a Product Owner or product related customer facing role..

Familiarity with the development Process and understanding technical constraints.

Excellent requirement gathering skills and the ability to validate and translate those requirements into user stories for the development team.

It would be great if you had:

Experience with SaaS platforms.

A background in UI/UX design or a keen eye for design principles.

Experience delivering a user experience transformation project



What can Tribal offer you?



We offer a range of exceptional benefits to support your wellbeing and work-life balance, including a comprehensive Health Cash Plan, Private Medical Insurance and Employee Assistance Programme, along with a generous parental leave package and the ability to buy or sell holiday each year. We also offer the option of working overseas for up to 8 weeks per year. You'll also have access to E-Learning Opportunities to enhance your skills, Volunteer Days to give back to your community and access to Achievers, our reward and recognition platform, to ensure you can thrive both personally and professionally in a supportive and rewarding environment.



We're committed to creating an environment that enables employees to balance their responsibilities inside and outside of work and encourage and support a range of flexible working patterns for all colleagues. If you need flexibility, apply and discuss your needs with us.



As an equal opportunity employer, Tribal celebrate diversity and are committed to creating an inclusive environment for all employees. We make sure that our recruitment and selection processes never discriminate based upon any protected characteristics and actively welcome applications from all groups, not least those underrepresented in the tech sector.



Note to all applicants - Tribal reserve the right to close an advertisement to applications ahead of the advertised closure date. For this reason, shortlisting may take place prior to the closing date on some occasions. With this in mind, please do not hesitate to apply early.