We are looking for a motivated and organised Production Assistant to join our ice cream manufacturing team.
This is an excellent opportunity for someone who enjoys working in a fast-paced food production environment and wants to develop their skills within manufacturing and operations.
Opportunities for career progression
A supportive and collaborative working environment
Why Callestick, Our company benefits
Uniform provided
Free onsite parking
Pension scheme
Free Tea, Coffee, Ice Cream while on shift
Discounted meals from the parlour when open
Staff lunches on Thursdays
Staff Parties (min 2 a year)
Callestick Farm Ice Cream Ltd is a leading manufacturer and supplier of dairy ice cream and sorbets to a wide range of customers in retail and food service.
The role is to support the production manager by conducting tasks to help ensure the smooth running of production process.
Key Responsibilities / Accountabilities
Assisting the production manager with daily admin tasks
Conduct checks of paperwork ensuring linked data in Tropos is correct, before passing on to Technical Department for filing
Using the site MRP system, submit purchase orders to suppliers and monitor supplier compliance in delivering to the set timescales
Support operator training as appropriate, including liaising with external agencies where required
Collate and present data for site and customer KPI reports
Support the development function on site with all aspects of the role
Keep detailed, clear records as required ensuring records are auditable all times
If one of the site internal auditors, conduct internal inspections to schedule, including action logging and ensuring closures are undertaken within given timeframe
Where required, support third party and customer audits and support ensuring the site is audit ready at all times
Work closely with all site teams to ensure site standards remain high, promoting a right first-time attitude, highlighting weaknesses in practices and supporting implementation of appropriate corrective actions
Work with the site teams to ensure the site is audit ready at all times
Build positive relationships, act to promote good morale and cooperation within the teams on site.
Actively promote and deliver good health and safety working conditions and practices.
Promote a continuous improvement approach to ways of working, identifying and implementing any streamlining opportunities within own role and the team's role
Undertake any other task as is reasonably required to support the effective operation of the site.
Flexibility to assist with all aspects of production duties as necessar
Supervisory support
Experience / Qualifications / Skills
Working safely every day
Organised and able to work to tight deadlines and under pressure, prioritising and managing workload appropriately
Strong communication skills
Ability to collate and process information rapidly
Ability to work independently and as part of a team
Positive 'can-do' attitude
Flexible attitude, ability to flex with the business needs, including at short notice
IT Skills, including a good working knowledge of Microsoft Excel and Microsoft Word
Eye for Detail
Food Safety Level 2
Food Safety Level 3 - Working towards
HACCP Level 2
HACCP Level 3 - Working towards
Experience of an MRP system
Are you ready to take the next step?
Start your journey with us today and take the first step towards an exciting and rewarding career in ice cream production.
To apply send your CV and a short cover letter to: hr@callestickfarm.co.uk
Closing date: Friday 23rd January 2026
Job Type: Full-time
Pay: From 12.23 per hour
Expected hours: 40 - 48 per week
Benefits:
Company pension
Discounted or free food
Employee discount
Free parking
On-site parking
Ability to commute/relocate:
Truro TR4 9LL: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
Do you have IT Skills, including a good working knowledge of Microsoft Excel and Microsoft Word
Do you have Food Safety Level 2?
Do you have HACCP Level 2?
Do you have experience of an MRP system?
Education:
GCSE or equivalent (preferred)
Experience:
Food production: 1 year (preferred)
Licence/Certification:
Driving Licence (required)
Work authorisation:
United Kingdom (required)
Work Location: In person
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