Job Description

Are you ready to play a pivotal role in supporting academic excellence? Birkbeck, University of London, is seeking a dedicated Programme Administrator to join us - a renowned institution committed to providing a high-quality academic and working environment.



As Programme Administrator, you will join the Faculty of Humanities and Social Sciences on a full-time, permanent basis, working closely with academic and support staff to ensure the smooth delivery of our programmes and enhance the student experience.



The Programme Administrator role offers a salary of 30,803 rising to 34,346. You'll work full-time, 35 hours per week, in a hybrid role, with two days in the office. The role includes a six-month probation period and is permanent - providing job security and opportunities for growth. You will benefit from being part of a supportive team dedicated to enhancing the student experience at Birkbeck.



As a Programme Administrator, you will:


Provide advice and guidance to students on various issues, including entrance requirements and examination entry. Operate college systems for student module allocation and examinations. Support assessments, mitigate circumstances cases, and collaborate with teaching staff. Contribute to the creation and distribution of online publicity materials and standard documentation. Ensure logistical arrangements for teaching events and maintain financial records. Respond to enquiries professionally and support business process improvements.

To excel as a Programme Administrator, you should have:


Good knowledge of administrative systems and office work. Strong IT skills, including MS Office and Virtual Learning Environments e.g. Microsoft Office 365, Teams, SITS student records, Moodle etc), although training will be provided. Excellent organisational and interpersonal skills. Proven administrative and customer service experience. A student-focused approach with the ability to work accurately and flexibly.

This opportunity would build on experience as: Programme Officer, Research Degrees Officer, Course Administrator, Education Administrator.



Join us at Birkbeck as a Programme Administrator and make a meaningful impact on our students' academic journey. If you are passionate about supporting education and thrive in a dynamic environment, we would love to hear from you.

Contract

Open-ended, permanent contract. Full-time (35 hours per week), 10-6pm Monday to Friday. Two days per week on-site is expected. Please submit an application form for consideration.

Closing date: Monday 26 May

, interview date: Tuesday 3 June 2025.

Salary and benefits

30,803 rising to 34,346 per annum, which is Grade 4 of the College's London Pay Scale. The salary quoted is on the College's London Pay Scale which includes a consolidated Weighting/Allowance which applies only to staff whose normal contractual place of work is in the London area.



Benefits of working at Birkbeck: a competitive salary and pension scheme, 31 days paid leave, flexible, hybrid working arrangements, generous benefits in the HE sector, and being located in the heart of Bloomsbury, Euston, London.

Enquiries

If you would like to know more about the role, please contact Connor Jordan, Programme Manager, at c.jordan@bbk.ac.uk.



If you have technical issues or difficulties using the recruitment portal, please contact jobs@bbk.ac.uk providing your name and the job reference number of the position. While we are happy to respond to all informal enquiries, only formal applications through the online system will be considered. www.birkbeck.ac.uk/jobs



We welcome applicants from all sections of the community. The College is committed to improving the gender and cultural diversity of its workforce, holding an Athena SWAN award and operating Disability Confident & Mindful Employer schemes.