We are seeking to recruit a Programme Coordinator to work within Imperial College Business School. The Business School is a world-leading research institute, home to a suite of innovative MSc and MBA programmes.
This is an exciting opportunity to join a professional team. You will be supporting the day-to-day operations of our Online and Executive MBA programmes, providing the highest quality, professional administrative support to both academics and students. Your approach to programme administration will focus on immaculate planning and executing, improving student experience, fostering innovation and driving continuous quality improvements.
You will have excellent communication skills and be customer service oriented. You will have the ability to work under pressure, working both independently and within a team.
You will be able to implement change on both a strategic and operational level and have experience of managing and developing staff within a professional environment. Experience in the Higher Education sector would be an advantage, as would an interest in business and online education. You will need to be an energetic, organised self-starter with strong communication and analytical skills and attention to detail.
What you would be doing
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You will be responsible for supporting the effective and efficient delivery of Business School programmes, both in online and on-campus programme formats
You will be responsible for supporting the operation of administrative systems to manage the designated programmes.
You will be required to work flexibly in order to meet demanding service delivery and customer service requirements and to ensure an excellent student experience on your programmes.
What we are looking for
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Experience of office administration, preferably in higher education or similar academic.
Excellent IT skills: MS Office packages particularly Excel, Outlook, OneDrive and Teams.
Able to work independently and take initiative to deal with unforeseen problems and circumstances.
Excellent interpersonal skills, with students and staff.
What we can offer you
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The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
Benefit from a sector-leading salary and remuneration package (including 41 days' annual leave and generous pension schemes).
Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
Interest-free season ticket loan schemes for travel.
Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
Further information
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This is a full-time, open ended position based at our South Kensington and White City campuses (hybrid).
If you require any further details about the role, please contact: Sonal Anand - sonal.anand@imperial.ac.uk
Available documents
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Attached documents are available under links. Clicking a document link will initialize its download.
Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.
We reserve the right to close the advert prior to the closing date stated should we receive a high volume of applications. It is therefore advisable that you submit your application as early as possible to avoid disappointment.
If you encounter any technical issues while applying online, please don't hesitate to email us at support.jobs@imperial.ac.uk. We're here to help.
About Imperial
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.
Join us and be part of something bigger. From global health to climate change, AI to business leadership, here at Imperial we navigate some of the world's toughest challenges. Whatever your role, your contribution will have a lasting impact.
As a member of our vibrant community of 22,000 students and 8,000 staff, you'll collaborate with passionate minds across nine London campuses and a global network.
This is your chance to help shape the future. We hope you'll join us at Imperial College London.
Our Culture
We work towards equality of opportunity, to eliminating discrimination, and to creating an inclusive working environment for all. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages.
Our values are at the root of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity, and innovation.
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