Job Description

This is an exciting opportunity to be a part of the Business and Transformation team, working across the Jameson Division within Central and North West London NHS Foundation Trust (CNWL) which provides adult mental health and learning disability services.



All transformation initiatives across the division have been established to deliver the vision and commitments set out in the NHS 10 Year Plan for people with mental health and learning disabilities.



This post will support and help deliver critical programmes for the key system-wide transformational initiatives for mental health, working in collaboration with Business, Strategy and Transformation Managers,

Project Managers, and transformation interns against an agreed portfolio of work. The post holder will also work closely with our Community partnerships team to manage formal and informal partnerships with the VCSE as they develop in CNWL.



It is expected this portfolio will include delivering discrete projects e.g. providing project support to the nursing directorate as well as cross cutting project work to support divisional transformation programmes such as community mental health transformation. This means being able to multi-task, produce and maintain robust project documentation, drive delivery and work across clinical and service teams to enable successful change management.

Please note:

This job advert may close earlier than the specified deadline if a high volume of applications is received.



The Project Delivery Officer will provide essential administrative support to project and strategy and transformation managers, ensuring the smooth operation and successful delivery of mental health transformation initiatives.



Support the Division by helping to coordinate and drive delivery of discrete projects covering all transformational aspects within a defined portfolio

Help realise identified transformation and service redesign opportunities with a clear focus on delivery of the NHS 10 Year Plan

Utilise project management principles, supporting project leads including both the business & transformation team and wider clinical/ operational staff, and partners including CCGs, LA, STPs, experts by experience and third sector organisations

Be expected to develop a clear understanding of all aspects of the Division and able to communicate to senior members of the division and the trust

Be an integral member of the Divisional Business and Transformation team, working independently and in collaboration with other members of the team to support delivery of the Division's Transformation priorities.



CNWL is committed to providing quality health & social care services, tailored to the needs of individuals, delivered close to home. Our services are designed to increase well being & provide opportunities for recovery. We want our employees to feel valued, challenged & supported.



Clear roles and responsibilities and a rewarding job so that you can make a difference to patients, their families and carers' and communities.



Personal development, access to appropriate training for your job and line management support to succeed.



Support and opportunities to maintain your health, wellbeing and safety; and an environment free from harassment, bullying or violence.



A good working environment with flexible working opportunities, consistent with the needs of patients and with the way that people live their lives.



Fair treatment that is free from discrimination.



Opportunities to engage in decisions that affect you and the services you provide, individually, through representative organisations and through local partnership working arrangements.



Opportunities to enable you to be empowered to put forward ways to deliver better and safer services for patients and their families.

Please note:

This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. "Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."



As such, if you don't meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.



Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).

For further info please visit:

Skilled Worker visa: Overview - GOV.UK



Coordinate and deliver a number of related project activities within the Division to achieve beneficial change in line with the strategic objectives of the Trust clinically, operationally and financially.



Plan, track and support the implementation of project activities working with senior leads and senior clinicians, with agreed project management processes within the defined quality, time and cost constraints across clinical and non-clinical services



Develop and maintain clear project documentation covering the fundamental components of projects (scope, budgets, risks, opportunities and issues and quality requirements)



Monitor and report all aspects of project risk and issue management relating to the Division. This includes developing action plans to mitigate project risk factors where required



Deliver timely, accurate, and comprehensive progress reports to ensure full project visibility and help facilitate change management and issue resolution



Support each identified project stage ensuring all relevant milestones are attained and where necessary escalating deviations through project governance to ensure projects remain on schedule, in budget or to quality specification.



Administration of project/programme meetings (e.g. preparation of agendas, circulation of papers, capture of minutes and other outputs such as process maps) and fulfil role as overall governance and reporting lead for the business and transformation team



Participate in and organise project reviews to support with project evaluation including identifying and implementing lessons learned (methodology, deliverables, process).

2. Governance and Reporting



Coordinate work with clinicians, managers and other staff across the Division to enable comprehensive and effective reporting to senior internal and external stakeholders



Ensure the quality and accuracy of non-performance reports provided to commissioners. Ensure that reports are appropriately reviewed and validated before they are issued and provide high-quality analysis of the information presented so that commissioners are given a comprehensive and considered picture of activity, service levels and any service issues.

3. Financial Planning and Management



Support as required on project to enable best value, ensuring that robust and detailed plans are in place to deliver the required level of efficiency savings



Act as team lead for procurement processes for transformational projects, including working with senior managers on specification development, liaising closely with procurement, contracting and finance teams, monitoring progress, raising POs and tracking invoice - providing an end to end service support to transformational partnerships and contracts



Advise on processes and systems to identify, manage and deliver efficiency projects

4. Service Improvement, Redesign and Transformation



Coordinate work with clinicians, managers and other staff across the Division to develop and test new ideas and approaches that could bring about increased quality and efficiency, working closely with Divisional colleagues



Deliver change management programmes within the Division, working across service areas with clinical teams and managers to improve delivery of services and outcomes for service users



Coordinate stakeholders, taking account of their levels of influence and particular interests, in a range of situations working autonomously and as part of a team.

5. Personal Development



Proactively participate in management supervision, annual objective setting and PDP/appraisal processes.



Proactively identify continued professional development opportunities



Attend and play an active part in the monthly Division-wide Business & Transformation Managers meetings.

6. Freedom to Act



The post holder will be expected to work independently and without supervision.



The post holder will be expected to interpret national and Trust policies and guidance and advise the Divisional Team of appropriate action.



The post holder has responsibility for the overall financial management of the Division and the authority to make decisions and undertake budgetary adjustments