Job Description

About The Role

• To support the Programme manager/s in achieving the department objectives in line with the corporate strategy and vision.
• Responsible for delivery of multiple projects ensuring projects are delivered to agreed Time, Cost & Quality in the most cost effective and efficient manner, as expected by our internal and external Customers, in accordance with Indigo Telecom Group Project Management Methodology.
• Identifying and delivering project excellence to support incremental project revenue and seek out other opportunities.

Principle Accountabilities / Objectives:

• The role holder will ensure projects are delivered (cost, quality, time) successfully and meet the end customer requirements and remain satisfied with the services.
• Act as single point of contact for assigned projects, seeking to resolve issues efficiently through corrective action using a standard Project Management Plan. Escalating when required to Programme Manager in a cohesive and timely manner.
• Support Sales, Bid team and Programme Manager in quote and bid creation.

Main Responsibilities: Strategy and Planning, Delivery and Closure:
Executes project and proposes corrective actions using a standard Project Management Plan in line with Indigo\xe2\x80\x99s Project Management processes.

• Prepares Project Management Plans and project phase plans for the Projects.
• Proposes for approval tactical contingency plans in anticipation of potential problems.
• Prepares resource forecast requirement plans.
• Executes project, monitors and controls progress against a baseline plan, looks continuously for improvement.
• Allocates tasks and priorities as needed.
• Proposes for approval corrective actions when not tracking against the plan.
• Reports on the necessary Project Metrics (e.g. Effort to date, Estimated Cost to Complete, Estimated effort at Completion);
• Ensures Project closure.

Project reporting & project reviews:

• Reports relevant KPIs and milestones defined in each project.
• Contributes to project reviews internally and towards the customer.
• Compiles monthly Service Agent Metrics.
• Generates forecast of work activities as drivers for Service agent resource and capability.
• Hosts internal / external project reviews.

Customer Relationships/Customer satisfaction:

• Manages customer relationships in the scope of project execution.
• Ensures customer input to the project is received in a timely and effective manner in order to meet project objectives and schedules.
• Obtains customer input sign-off of completed deliverables and formal customer acceptance of project completion.
• Promotes innovation and collaborative approach.
• Monitor and improve customer expectations.

Project Documentation:

• Provides project documentation in accordance with standards and approved by all relevant parties, collecting and distributing as necessary from and to contributing organizations.
• Collates and audits project completion documentation as per project requirements.
• Performs desktop QA audits of client As-Built documentation prior to submission.

Resources Management:

• Ensures compliance of resources with project execution and escalates any issues.
• Assigns tasks appropriately.
• Reviews the performance weekly and conducts regular project meetings.
• Ensures maximal internal resource utilisation.

Cost & Finance:

• Maintains and, where possible, expands monthly project revenues.
• Ensures that the project is delivered within the approved budget and profitability forecast.
• Based on the Cost Breakdown Structure (CBS), manage the cost to complete and cost to control.
• Contributes to cash flow and Operating Working Capital, revenue recognition follow-up (accrued to invoice).
• Ensures effective billing on a weekly basis.
• Maintains operational P&L, ensuring all revenue and associated costs are tracked.
• Ensures all costs have PO cover prior to commitment.

Risk Management:

• Identifies technical risks and manages them as part of standard risk management.
• Proposes corrective action plans and escalates accordingly using existing change management plan.
• Responds to scope creep by immediately including modifications to the project scope.

Procurement:

• Uses standard Procurement Management Plans where appropriate.
• Defines project needs, schedule and delivery location.
• Approves purchase orders to be processed by appropriate organisation (Sub-Contractors, OEM, Third parties)
• Accountable for forecast accuracy.
• Leads contract administration (order management billing and payment) strictly limited to contract scope.

Compliance:

• 
  Ensures that processes follow company\xe2\x80\x99s Safety, Health, Environmental and Quality policies (SHEQ).

About You

Skills/Knowledge:

• Experienced in delivering full lifecycle projects within Telecoms sector within set timelines and budgets; Ability to digest technical engineering work packages.
• DICI experience a plus
• CTIL and/or MBNL experience an advantage
• Excellent interpersonal, leadership and communications skills.
• Highly self-motivated.
• Organised and disciplined in approach.
• Work ethic flexibility in terms of hours and geography (work in other locations and/or outside normal working hours when required);
• Ability to create or introduce new ideas, methods, or processes to the workplace.
• PC Literate, including MS Word, MS Project, MS Excel and MS PowerPoint.
• Proven track record in engineering and implementation management.
• Budgetary and business acumen.
• Flexible approach and commitment to meet the client request

Qualifications:

• Degree or equivalent education (training and/or experience).
• APMP or equivalent.
• British Safety Council Level 2 Risk Assessment.

About Us

At Indigo, we\'re at the forefront of the telecoms industry\xe2\x80\x94an exciting arena characterized by continuous growth, innovation, and transformation. In 2020, the global telecommunications services market was valued at an impressive US $1657.70 billion, with projections indicating it will soar to US $2395.47 billion by 2027. This dynamic landscape offers boundless opportunities for personal and professional development. For over two decades, Indigo has been a trailblazer in providing essential design, deployment, and support services. Our global presence extends across 90+ countries, positioning us as a leader in the field. We specialize in meeting end-to-end requirements driven by market trends such as FTTH, 5G, Edge DC, and Subsea technologies. Today, we proudly hold the distinction of being recognized as one of the UK\'s top-performing privately-owned technology companies. At Indigo, we understand that our people are the heart of our success. We are deeply committed to nurturing a work culture that prioritizes the well-being and growth of our employees. We take pride in listening to our team and taking action to continually enhance our company\'s support and enriching environment. Our diversity is our strength, with over 37 nationalities coming together as one team. We foster an atmosphere of respect and inclusivity, where collaborating with individuals from various backgrounds, cultures, and thinking styles empowers us to evolve into better professionals and leaders. In our commitment to sustainability, we integrate environmental considerations into our decision-making process. We actively seek innovative ways to minimize our environmental footprint, demonstrating our dedication to a brighter, more sustainable future. If you\'re seeking a company that will invest in your growth and development, look no further. Join the Indigo team, a proud recipient of the \'Investors in People\' Gold Award. This is your chance to be part of an organization that offers unparalleled opportunities in the right place at the right time. Indigo welcomes you to embark on an exciting journey with us.