Job Description

As a Project Manager at Nurtur Ltd, youll play a pivotal role in driving the successful delivery of our SaaS solutions. Youll manage a portfolio of client projects, from onboarding and implementation to post-launch support, ensuring a seamless experience throughout the customer journey.


This role is ideal for someone who thrives in a fast-paced, enjoys working cross-functionally with developers and product teams, and is passionate about scaling processes that drive client success.

Key Responsibilities

Own the end-to-end delivery

of up to 30 active projects, ensuring on-time, high-quality launches.

Lead client onboarding

and guide them through implementation, customisation, and go-live.

Create and maintain delivery forecasts

, using tools like Monday.com to manage project schedules, capacity planning, targets, and work breakdown structures (WBS).

Facilitate and contribute to internal and client-facing meetings

, including sprint planning and delivery check-ins.

Collaborate with design and development teams

to define project scope, manage dependencies, and produce bespoke project briefs.

Coordinate across departments

to ensure technical deliverables meet client expectations and timelines.

Support project troubleshooting

, including Google Console/API key setup, debugging, and basic CMS (e.g., WordPress, Elementor) configuration.

Develop repeatable systems and processes

that improve forecasting accuracy and delivery efficiency.

Provide post-implementation support

and manage aftercare to ensure long-term client satisfaction.

Requirements

Proven experience managing SaaS or software delivery projects, ideally within a related industry. Ability to manage a high volume of projects at various stages onboarding, mid-cycle, and live support. Strong organisational and time management skills, with the ability to prioritise and pivot in a dynamic environment. Excellent communication and stakeholder management skills, both client-facing and internal. Proficient in project management tools like Monday.com, Jira, Asana, or similar. Familiarity with web technologies, including WordPress, Google Console, and Elementor. Experience working closely with developers and technical teams. Comfortable handling issues when projects go off-track your solution-oriented and resilient under pressure. Project Management certification (Agile, Scrum, PMP, or similar) is a plus.

The successful applicant will receive and have access too:

25 days holiday plus the 8 bank holidays Birthday Day off Perk box Health Shield cash plan to recoup the cost of services such as dentistry, opticians etc. Death in Service Cover Company Sick Pay Bike to Work scheme Hybrid working 60/40 split successful completion of post probation Casual dress

Reporting into: Head of Customer Delivery


Working hours: 37.5hrs (Monday-Friday 9.00am-5.30pm)


Location: Little Eaton, Derby