Job Description

Project Manager - RC Operations

Location:

Hybrid - Expectation to work from our Cardiff office twice per week, with site visits as needed for operational delivery

Salary:

Up to 55,000 per annum (full-time)

Contract:

Permanent, full-time. We're open to flexible working patterns to support your work-life balance and personal commitments.

About Us

At Sero, we're helping create zero carbon homes and communities. Through innovative partnerships with social landlords, technical teams, and residents, we're working together to deliver sustainable, long-term retrofit solutions across the UK.

About the Role

We're looking for a proactive and experienced Project Manager to lead delivery of our energy efficiency and retrofit projects in partnership with social landlords.



You'll act as the key point of contact for our partners, managing relationships, coordinating input from across Sero teams, and overseeing projects from planning through to final delivery. You'll help ensure projects meet time, quality, and budget goals -- while also supporting continuous improvement across the business.



Although our roots are in retrofit, our work also connects with renewables, utilities, building services, digital innovation and zero-carbon design. You'll be joining a growing and collaborative team where your contributions will help shape how we deliver impactful, people-focused retrofit at scale.

How You'll Help

You'll lead projects that span energy services, housing, and sustainability. Your responsibilities will include:


Managing multiple retrofit projects from planning through to execution Acting as the main point of contact for our social landlord partners Coordinating input from internal Sero teams across technical, delivery, and product areas Managing project meetings, communications, and relationship touchpoints Monitoring budgets, forecasts and project spend -- and taking action when needed Troubleshooting delivery challenges and proactively resolving issues Ensuring compliance with retrofit standards and quality frameworks (e.g. PAS 2035) Engaging with Sero's technical and energy teams to align projects with our net-zero mission Helping to shape and improve internal project delivery processes Documenting project progress and updating stakeholders Flexibly supporting on-the-ground activity when required

What You'll Bring

This is a role for someone with strong project management skills and a good understanding of retrofit or energy services. You'll be confident coordinating across teams, balancing competing priorities, and keeping delivery on track.



You'll likely have:


Proven experience managing multiple projects simultaneously -- ideally in retrofit, energy, housing or sustainability Technical understanding of retrofit, decarbonisation strategies and funding routes (e.g. SHDF, ECO, WHQS) Budget management experience, including forecasting and adapting to delivery changes Confidence working with a wide range of internal and external stakeholders Familiarity with standards such as PAS 2035 and the role of quality assurance Strong commercial awareness with the ability to spot risks and opportunities Intermediate or above Excel skills (pivot tables, lookups, charts, Power Query)

You'll thrive in this role if you:

Are confident leading multi-disciplinary teams Build trust through empathy, clarity and consistent communication Stay calm under pressure and adaptable when priorities shift Take a pragmatic, problem-solving approach to delivery Enjoy finding ways to improve how projects run Work well in a fast-paced, collaborative environment Are passionate about sustainability and net-zero Take ownership of your work while contributing to shared goals

More Information

Diversity:

We actively welcome applicants from all backgrounds and identities. If you need any adjustments during the application or interview process, please get in touch - we'll do everything we can to support you.

Working Hours:

Full-time at Sero means 37.5 hours per week, Monday to Friday, flexibly worked between 7am and 7pm. We're also happy to consider part-time or alternative patterns that support you and the needs of the role.

Location:

You'll be expected to work from our Cardiff office twice a week and attend site visits as needed. Otherwise, you're free to work from wherever suits you best.

Perks:

27 days annual leave (plus bank holidays), rising to 28 after 3 years Paid 4-week sabbatical after 5 years of service Private healthcare with Bupa (option to add family at reduced cost) Pension scheme: 6% employer contribution with 3% from you Income protection - 75% salary cover for up to 5 years for long-term illness Share option scheme after 12 months Help@Hand EAP with 24/7 GP access and mental health support Generous family-friendly policies Dog-friendly office Bike2Work scheme 16 hours of paid volunteering time annually Fully stocked office kitchen and FOR Cardiff membership for local discounts Weekly protected learning time and support for your development

And of course -- you'll be doing all this while helping to save the planet.

Interested? Ready to apply?

We'd love to hear from you. Send us your CV and a short cover letter telling us why you'd be a great fit for this role at Sero.