Job Description

Help to scale up a leading edge, community-led, not-for-profit organisation that tackles both fuel poverty and climate change

Role:

Project Support Officer, Part Time

Location:

Must beBristol-based

Hours:

16-18 per week, includes occasional evenings and weekends

Pay:

14.29 ph (27,865.50 pro rata)

Job type:

Contract, 20 months, commencing Sept. 2025

Working pattern:

Hybrid, some in-person attendance required

We are thrilled to be able to offer this role as part of a grant-funded project, with a specific number of funded hours over 20 months. Where there is some seasonal element to our work (mostly active from September to April), we would happily consider compressing hours so that more are worked in these months, and fewer or none are worked in summer, depending on preference.

Role:

The CHEESE Project (Cold Homes Energy Efficiency Survey Experts) is a non-profit offering thermal imaging surveying and airtightness testing services to help people better understand where their homes are losing heat. The UK has the oldest and coldest housing stock in Europe, and the pressures of climate change and cost of living mean that we are all concerned about reducing energy use at home. With over 1,200 surveys delivered, and nearly 100 5reviews, we are delighted to be in receipt of grant funding that will help us to expand our services, and offer even more free support to those in need.
We are seeking a part time Project Support Officer to work with the Business Manager, Development Coordinator, Surveyors, and voluntary board, to promote and deliver thermal imaging and air tightness testing home surveys, through administrative support, engagement and marketing, reporting, events and more. Responsibilities may include:

Operational and admin support Customer service via email, phone and social media Marketing support eg. blogs, social posts, newsletter, website Assist with survey scheduling, booking, rescheduling, refunds Inbox and calendar coordination Support surveyors with logistics and follow-up Event attendance for community and industry engagement Researching and contributing to grant and development opportunities Reporting and record keeping to given formats

Person specification:

This role would suit someone enthusiastic about sustainability, highly organised, digitally confident, and comfortable engaging with a wide range of people.

Essential:

Excellent written and verbal communication skills Strong organisational skills with attention to detail Comfortable working independently and remotely with limited supervision Friendly, professional, and adaptable attitude Confident using digital tools (Office, WordPress, Mailchimp, social media) Commitment to climate action and social justice Willingness to work flexibly, including occasional evenings/weekends
Desirable:

Experience in community engagement, marketing, or event coordination Knowledge of domestic energy, sustainability or thermal imaging Previous work with non-profits, community interest companies

Closing date:

08/08/2025

Please send a CV and short covering letter to willow.merewood@cheeseproject.co.uk outlining your experience and interest in the role.

Job Types: Part-time, Fixed term contract
Contract length: 20 months

Pay: 14.29 per hour

Expected hours: 16 - 18 per week

Application question(s):

Are you/will you be located in Bristol or surrounds? Are you willing to flexibly attend some evening and weekend community and industry events?
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Bristol BS15 3FR

Application deadline: 15/08/2025
Expected start date: 08/09/2025