Job Description

Tevalis is a well-established and rapidly growing industry-leading EPOS, Enterprise, and integrated technology solutions provider with offices in the UK, Middle East, and APAC regions. Using our development expertise and industry knowledge, we build in house EPOS systems, solutions, and services to the hospitality industry of all shapes and sizes, from single independent operators to enterprise multi-site chains and leading brands. We currently support on-premises systems and enterprise platforms for more than 2,000 operators globally. Our clients operate in key sectors that include Restaurants, Food Halls, Pubs and Clubs, Quick Service and Kiosks, Hotels, Theatres and Cinemas, Private Members' Clubs, Hotels, Leisure Venues and Stadia & Arena.



We are looking for someone with dedication, passion and ability to join us as a Projects Administrator. You will be responsible for the logistics of hardware within the Project Services Team, as well as other ad-hoc administrative duties.

Key Responsibilities

Management of client RMA cases. Organising and agreeing the installation of additional equipment ordered by existing clients. Supply chain management. Internal Stock control. Ordering equipment. Liaising with 3rd party partners to deliver staging and installation. Remote installation of equipment into a client site. Assisting the Onboarding Team. Supporting the Project Team with Administrative tasks such as, but not exclusive to; Calendar invites, project timelines, job sheets, client communication, equipment ordering. Facilitating the onboarding of new sites for existing clients. Testing untested hardware. Staging and setting up internal equipment. System Build. Inputting new projects and additional hardware orders on to our Project Management Software. Ensure systems are followed to provide a safe working environment, with a culture of safety first. As part of a small team, other tasks within your capabilities may be required on an ad hoc basis, and your job description does not limit the range of tasks that may be required.

Required Skills, Experience & Personal Qualities

Ability to work in a fast-paced environment e.g., in a quick turnover facility. Ability to understand the customer needs and balance against the business requirements. Excellent verbal and formal communication skills, critical reasoning skills, able to communicate clearly and succinctly and adapt to customer needs. Proactive logical approach to problem solving utilising lean principles and business process tools. Ability to work to critical timelines. Ability to make sound risk-based decisions. Strong analytical skills, including advanced use of Excel.

Pay & Hours of Work

In addition to the usual Tevalis benefits, this role attracts a starting salary of 26,000 per annum based on 37.5 hours per week.

Location

This is an office-based role at Bridgehead Business Park, Hessle.

Company Benefits

Additional Holidays (up to 5 extra days for 5 years service pro rata)



Birthday Off



Enhanced Company Sick Pay



Enhanced Maternity Pay



Bereavement Leave



Compassionate Leave



Special Circumstances Leave



Employee Referral Programme



TC60 Health & Well-being including local gym membership at Bridgehead Business Park



Health Assured (Wisdom) Mental Health Support



Bright Exchange (part of Wisdom) Employee Perks & Discounts



Free On Site Parking



Company Pension (currently 3% ER, 5% EE)



Smart Casual Dress Code/Branded Workwear