Job Description

Projects Coordinator - Construction & Maintenance

Location:

Rochford, Essex

Salary:

Up to 28,000 per annum (depending on experience)

Employment Type:

Full-time, Permanent

Working Hours:

Monday to Friday

We are a growing

Principal Contractor

based in Rochford and are excited to expand our team with the addition of a

Projects Coordinator

.

About the Role

This role plays a key part in ensuring the seamless delivery of our construction and maintenance services. Prior experience in the

construction or maintenance industry

is essential.

You'll work closely with our established client base, managing enquiries, preparing quotes, and coordinating a variety of jobs--from emergency call-outs to planned maintenance. You'll be responsible for logging and tracking all activity through our CRM system and ensuring that all work is completed efficiently, to a high standard, and with excellent communication throughout.

Key Responsibilities

Act as the first point of contact for client enquiries via phone and email Log all enquiries and updates in our CRM system (Simpro) Prepare and issue quotes, and log confirmed orders Coordinate a variety of works, including: Emergency call-outs Plumbing, electrical, and ventilation services Reactive and planned maintenance (e.g., lighting, painting, flooring) Communicate clearly with internal teams and subcontractors Ensure all site operatives have the necessary information and resources Monitor project progress and ensure client satisfaction from start to finish Administer and communicate any project changes promptly

Team Support Responsibilities

As a small, effective team, we value adaptability and teamwork. In addition to your core duties, you will:

Support the Buyer

in sourcing competitive pricing from suppliers and ensuring timely delivery of materials

Assist the Office Manager

with health and safety administration, helping to reduce risks and support compliance

Contribute to larger projects

, supporting key tasks as works progress

Identify workflow inefficiencies

, suggest practical solutions to improve systems and processes

The Ideal Candidate

We're looking for someone who is hands-on, proactive, and thrives in a dynamic environment. You'll be well-organised, a strong communicator, and confident in managing multiple priorities.

Essential qualities and experience:

Previous experience in a construction or maintenance role (e.g., trade desk, site support, project admin) Excellent organisational and time management skills Strong attention to detail Effective communicator, both written and verbal Comfortable working independently and within a small, close-knit team Confident using Microsoft Office, especially Excel Familiarity with Simpro or similar CRM/job management software (highly desirable) Experience in preparing quotes is a strong advantage

Why Join Us?

You'll be joining a supportive and collaborative team where your work has a direct impact. This role offers the chance to grow, take ownership, and see projects through from initial enquiry to successful completion. We believe in developing our people and encouraging them to take initiative and bring new ideas forward.

If you're looking for a varied and rewarding role where no two days are the same, and where your input really matters -- we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: Up to 28,000.00 per year

Benefits:

Company pension Free parking On-site parking
Schedule:

Day shift Monday to Friday No weekends
Application question(s):

Do you have experience in a Construction or Maintenance role?
Work Location: In person