Job Description

Overview

We are seeking a dedicated and detail-oriented Property Administrator to join our dynamic team. The ideal candidate will play a key role in ensuring the smooth running of our property management operations. This position requires strong administrative skills, excellent telephone manner, and a proactive approach to upselling services. You will act as the main point of contact for tenants, contractors, and internal teams, managing a variety of administrative tasks with professionalism and efficiency.

Key Responsibilities

Manage day-to-day administrative tasks associated with property management. Handle tenant communications, including responding to enquiries and processing maintenance requests. Answer telephone calls and emails in a professional and courteous manner. Maintain accurate and up-to-date records of tenancies, agreements, and property documentation. Carry out data entry tasks efficiently, including rent collection, service charge administration, and arrears monitoring. Coordinate repairs, maintenance works, and property inspections with contractors and suppliers. Produce reports on occupancy levels, tenant feedback, and other relevant metrics. Ensure compliance with company policies and procedures, while delivering outstanding customer service. Prepare documentation and reports for internal use and client meetings. Support adherence to health and safety regulations and relevant property legislation.

Experience & Skills

Previous experience in an administrative role within property management or a related sector. Strong organisational skills and the ability to manage multiple priorities effectively. Excellent communication skills, both verbal and written, with a professional telephone manner. Experience in upselling or a sales-focused role is advantageous. High level of accuracy and attention to detail in data entry tasks. Proficient in Microsoft Office and property management software (e.g. Landlord Vision). Ability to work independently as well as collaboratively within a team. Knowledge of tenancy legislation and property compliance (preferred but not essential).

Why Join Us?

If you are passionate about property management and possess the skills to thrive in a busy, service-driven environment, we would love to hear from you. Join us in delivering exceptional service to our tenants and supporting the continued success of our property portfolio.

Job Types: Full-time, Permanent

Pay: 25,000.00-27,500.00 per year

Benefits:

On-site parking
Schedule:

8 hour shift Monday to Friday
Application question(s):

Which of the following best describes your proficiency with Microsoft Excel?
Basic (e.g. data entry, sorting)

Intermediate (e.g. formulas, formatting)

Advanced (e.g. pivot tables, complex formulas)

Have you worked in a role where you were the main point of contact for tenants or contractors? Do you have experience managing rent collection, service charge administration, or arrears monitoring? Have you ever coordinated maintenance or repair works with external contractors? Are you able to provide professional references from previous employment upon request?
Experience:

Property management: 2 years (required)
Work Location: In person

Application deadline: 25/05/2025