Job Description

Are you looking for a place to belong and help others find their way home? We're looking for a

Property Compliance Officer

tohelp make a difference every single day.

The role:

In this role, you will lead the delivery of property safety servicing programmes, ensuring the safety of our customers and full compliance with landlord statutory obligations. Your contribution will be key in helping us maintain high standards and continuously improve how we keep our properties safe.

While this is a hybrid role, team members are expected to work from the office on Tuesdays and Wednesdays.

We value colleagues who consistently demonstrate and champion our values and who create positive relationships with colleagues, customers and stakeholders.

Although not an exhaustive list, key responsibilities include:

Oversee the delivery of property safety servicing programmes, including gas, fire, water, asbestos, electrical, and other statutory compliance areas. Ensure all safety programmes are proactively managed and meet legal obligations. Support regular inspections of communal areas and assist Property Inspectors as needed. Work with Housing and Customer Services to ensure recharges are processed in line with policies. Identify and report any safeguarding concerns or customer vulnerabilities.

About You:

At Brighter Places, we value and nurture talent, welcoming both experienced professionals and those with the right attitude and determination who are looking for get their foot on the ladder. No matter who you are, where you're from, or the journey you've been on so far, we'll welcome your unique experience and perspective - and help you find your brighter future.

For this role we are looking for individuals who have:

Experience of working in social housing, with an understanding of property safety and compliance. Great customer service skills, with the ability to communicate clearly and professionally with a wide range of people. Ability to prioritise, plan and manage a busy workload, especially in a reactive environment. Excellent IT skills, including proficiency in Microsoft Office and housing management systems. Resilient when handling conflict, with a calm and solution-focused approach. Can-do attitude, with a willingness to go the extra mile and adapt to change.

Why Work With Us?

At Brighter Places, we're committed to creating a supportive and rewarding environment for our team. When you join us, you'll benefit from a comprehensive package designed to support your wellbeing, work-life balance, and professional growth, including:

Additional leave Company events and team activities Wellbeing allowance A competitive company pension scheme Cycle to work scheme Enhanced maternity and paternity leave Flexible working hours (flexitime) Free and on-site parking Life insurance cover Paid time off for volunteering Comprehensive sick pay Hybrid and remote working options
At Brighter Places we are proud to be a Disability Confident Employer, committed to creating an inclusive workplace where everyone can thrive. If you have a disability, we encourage you to let us know in your CV or cover letter. Sharing this information helps us provide the right support during the recruitment process and in your role.

Your skills, talents, and contributions matter to us, and we look forward to supporting your success.

Together, we can build a workplace that empowers everyone.

Job Types: Full-time, Permanent

Pay: 28,972.00 per year

Benefits:

Additional leave Company events Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Flexitime Free parking Life insurance On-site parking Paid volunteer time Sick pay Work from home
Application question(s):

Brighter Places is founded on a set of consistent values that all of our colleagues share:
We speak truth We bring it We belong We are human
Please set out how you align with our values, providing where possible examples of you putting these in action.
For a full overview of our values, please visit our 'vision & values' page on our website.

Please say how your skills, knowledge and experience, whether paid or unpaid, are relevant to this post and how they meet the criteria set out in the person specification. Outline any achievements that may also highlight your suitability for the role.
The full role profile is available to view on the careers page of our website.

Work Location: Hybrid remote in Bristol BS5 6XX

Application deadline: 11/09/2025