Job Description

Salary:

25,396.80 - 27,000 per annum (dependent on experience and qualifications)

Contract:

Permanent, full-time

Hours:

40 hours per week

Location:

Cardiff

Who are we?

Seraph Property Management is a fast-growing property management company based in Cardiff, managing residential, commercial and leasehold property assets across South Wales and England. As a proud Investors in People accredited organisation, we are committed to delivering the highest level of service to our clients and we believe the best way to achieve that is by investing in our people.

We're equally dedicated to our clients as we are our staff, understanding that exceptional service stems from a well-supported and empowered team. In addition to our commitment to your development, we also offer a range of staff benefits, including your Seraph Birthday day off, a Duvet Day for when you need to rest and recharge, the Cycle to Work Scheme, plus many more.

What are we looking for?

We're seeking a detail-oriented professional with a strong background in Customer Service and Administration, ideally within the property sector, but not limited to. The ideal candidate will have excellent communication skills, have the ability to manage a variety of tasks and have a keen eye for detail to thrive in our Block/Property Management department.

Main Responsibilities:

The main responsibilities of a Property Coordinator are to assist and support the Block Management team in the areas of compliance, maintenance, administration and to be the initial point of contact for queries from leaseholders and contractors.

Duties will include, but are not limited to:

Coordinate with insurance companies. Action site inspections for Block Managers as needed. Be the main contact for block management issues, liaising with directors and leaseholders. Work with contractors and in-house maintenance to assist in coordinating quotes, repairs, and access. Communicate with freeholders and leaseholders about maintenance or other property issues. Review and complete block management audits. Ensure compliance across sites, working with Block Managers and contractors. Assist finance with utility suppliers and ongoing bills for managed sites. Handle emergency out-of-hours calls (on a rota with the team) Assisting Block Managers with organising annual general meetings and providing support by taking minutes
Comprehensive training for all duties will be provided to ensure your success in the role.

What's on offer?

Additional training bonus for Continuous Professional Development (CPD) Private health care Cycle to Work Scheme Training Bonus Duvet Day Company Pension Company Events And many more.
To apply for this vacancy, please submit your CV.

We are an Investors in People accredited organisation and we support individuals who want to progress in their career.

Equal Opportunities: Seraph Property Management is an Equal Opportunities Employer and we welcome applications from all sections of the community.

Job Types: Full-time, Permanent

Pay: 25,396.80-27,000.00 per year

Additional pay:

Bonus scheme Loyalty bonus
Benefits:

Additional leave Bereavement leave Company events Company pension Cycle to work scheme Employee discount Health & wellbeing programme Private dental insurance Private medical insurance Referral programme Sabbatical Transport links Work from home
Schedule:

8 hour shift Day shift Monday to Friday Weekend availability
Work Location: In person

Reference ID: BA13625