Job Description

Office-Based Property Manager

Location:

Coleshill, Birmingham (B46)

Salary:

25,000 - 28,000 per annum

Job Type:

Full-time, Permanent

Start Date:

Immediately

Bonus:

Performance-Based Bonus Scheme

Role Split:

80% Office / 20% On the Road

(Inspections & occasional contractor/site coordination)

About Us

Freeman Real Estate is a specialist Estate & Lettings Agency operating within the Supported Housing & Care sector. We partner with Housing Providers, Care Organisations, Local Authorities and private Landlords to create safe, compliant and well-managed homes for people who need them most.

Founded by Nick Bailey and Tom Goodall, the business was built on a passion for property, people, and raising standards across the sector. Our mission is simple:

to make life easier, clearer and better for others

, while delivering a high-quality, professional service landlords trust.

We are growing quickly and are now looking for a reliable, organised and values-driven Property Manager to join our team at our Coleshill office.

The Role

As our new Property Manager, you will play a key role in ensuring that the day-to-day operational and administrative functions of the business run smoothly. You will oversee the full lifecycle of each property and tenancy, supporting the onboarding, compliance and coordination required to deliver exceptional service to our landlords and housing providers.

This is a role for someone who is:

Highly organised Calm under pressure A confident communicator Consistent and detail-focused Proud of high-quality work
You will work closely with our Lettings Team, landlords, providers, contractors and internal staff, helping ensure everything behind the scenes runs accurately, professionally and on time.

Key Responsibilities:

Property & Landlord Onboarding

Collect, verify and organise all required landlord and property documents, ensuring accurate records are uploaded and stored. Work closely with Lettings Consultants to onboard landlords and properties smoothly and efficiently. Maintain clear communication throughout onboarding, ensuring documentation, compliance and system records are complete before progressing the property.

Tenancy Set Up

Coordinate all pre-tenancy checks, certificates and compliance documents. Gather and verify all required information, ensuring internal systems are fully updated. Prepare property files for lease drafting with complete, organised and accurate documentation.

Maintenance Coordination & Certificate Renewals

Assess and action maintenance issues, determining responsibility under lease terms. Arrange repairs with contractors or housing providers where applicable. Track and manage safety certificate renewals to ensure ongoing property compliance.

Property Inspections Coordination

Schedule and organise regular property inspections with internal staff and housing providers. Ensure inspection reports are completed accurately and shared with relevant parties. Issue follow-up actions to providers and update landlords with findings.

Customer Service & Administration

Act as the first point of contact for calls and enquiries, directing them to the correct team. Support with day-to-day admin, document management and record-keeping. Deliver friendly, organised and reliable customer service to landlords, providers and contractors.

What We're Looking For

Core Skills

Excellent organisation & time management. Strong administrative and record-keeping ability. High attention to detail. Confident, clear communicator. Comfortable using digital systems & processes. Strong problem-solver with a proactive mindset. Able to follow processes consistently and improve them where needed.

Experience

Experience in an administrative or coordination role where organisation and accuracy were key. Experience working within a team and supporting shared goals. Comfortable using databases, systems and digital tools. Confident communicating with customers, suppliers or internal teams. Experience handling challenges and maintaining composure under pressure.
(Property or lettings experience is beneficial but not essential)

Attributes (Values-Aligned)

To be COMPETENT

- Takes ownership, learns quickly and delivers work to a consistently high standard.

To remain COMPOSED

- Remains calm, clear and solutions-focused, even when pressures arise.

To always CARE

- Shows genuine care for people and the team and pays close attention to quality, safety and accuracy.

Perks & Benefits

Performance-Based Bonus Scheme Company Phone & Laptop Provided Company Pension Scheme Company Events & Achievement Incentives Training and Internal Progression Opportunities Potential Industry Qualification Support Additional Birthday Day Off

Must Have

Valid UK Driving Licence Right to work in the UK

How to Apply

To apply, please send us your CV along with a short introduction and briefly outline why you believe you're the right fit for this role and our values.

We review every application carefully and will be in touch if we think you're a good fit.

If you're confident in your ability to build relationships, stay organised, and take ownership of your work, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: 25,000.00-28,000.00 per year

Benefits:

Company events Company pension Free parking On-site parking Sick pay
Application question(s):

In addition to your CV, please write a short introduction and briefly outline how you align with our company values and why you believe you're the right fit for this role.
Work Location: In person