Job Description

Reference: VA93


Position Overview


Are you highly organised, detail-oriented, and passionate about delivering exceptional service? Join our dynamic Estate Management Team as a Property Administrator and play a key role in providing first-class property management support to our clients.


GSC Grays is a forward-thinking, multi-disciplinary professional services firm operating across the North of England. We value our people and are committed to creating a supportive and inclusive working environment where you can grow and thrive.


In this varied and rewarding role, you'll coordinate new lettings and manage ongoing property and portfolio responsibilities--from compliance and inspections to liaising with contractors, landlords, and tenants. If you thrive in a fast-paced environment and enjoy building strong professional relationships, this could be the perfect opportunity for you.

Key Responsibilities

Act as the primary point of contact for tenants for all property management matters, including telephone and email enquiries and dealing with urgent repairs. Manage all aspects of new residential lettings, including preparing marketing material, taking enquiries, conducting viewings, processing tenant applications, obtaining references and drafting tenancy agreements. Liaise professionally with contractors, tenants and landlords, responding promptly to maintenance issues and general queries. Organise the onboarding of new clients and contractors. Manage day-to-day property matters, including issuing rent demands, arranging repairs, monitoring compliance requirements and handling rent reviews. Carry out regular property inspections and follow up with the managing agent and tenants on any required actions. Arrange contractors and coordinate repair and maintenance works on behalf of landlords and tenants. Update property management software as required, ensuring accurate and up-to-date records. Process invoices and maintain clear financial documentation. Provide property management advice to landlords, tenants and colleagues where relevant. Coordinate tenant move-ins, including notifying utility suppliers. Arrange inventory check-in and check-out reports, manage deposit returns and handle end-of-tenancy dilapidations. Prepare and serve relevant tenancy notices in line with current legislation. Manage rental arrears in a professional and empathetic manner. Record time accurately for invoicing purposes. Provide support to the wider Estate Management Team as required.

What we are looking for

What we offerPerformance-related bonus scheme 5% employer pension contribution 25 days' holiday plus bank holidays and your birthday off Fully supported training and professional development Health, wellbeing, and lifestyle benefits including Medicash and cycle to work scheme

If you are looking to progress your career with a leading property business,we'd be delighted to hear from you.