We are seeking a detail-oriented Property Manager to oversee tenancy agreements, tenant relations, and compliance within our property portfolio. Responsibilities include managing tenancy applications, conducting reference checks, coordinating move-ins, triaging maintenance requests, and ensuring adherence to legal and regulatory requirements.
The role requires strong communication skills to handle tenant inquiries, resolve disputes, and liaise with landlords. Financial oversight, including rent collection and arrears management, is essential. Ideal candidates will have experience in property management, a proactive approach to problem-solving, and a commitment to delivering excellent service.
Duties
Tenant Relations: Handle enquiries, resolve disputes, and ensure a positive rental experience.
Management: Oversee tenancy applications, renewals, and compliance with legal requirements.
Rent & Arrears Management: Chase arrears, and liaise with tenants on financial matters.
Maintenance Triage: Assess repair requests, prioritize urgent issues, and coordinate with contractors.
Property Inspections: Conduct routine checks to ensure compliance and address maintenance concerns.
Compliance & Documentation: Maintain accurate records, ensure adherence to regulations, and manage deposit returns.
Move-ins & Move-outs: Organize check-ins, check-outs, and inventory assessments and management of a tenant deposit return.
Experience
Candidates should possess the following skills and experience:
Proven experience in management within the property sector is advantageous.
Strong organisational skills with the ability to manage multiple tasks effectively.
Excellent communication skills, both verbal and written, with an emphasis on customer service.
Administrative experience that demonstrates attention to detail and accuracy.
Multilingual abilities are a plus, allowing for better engagement with a wider range of clients.
If you are passionate about property and have the drive to succeed in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Tenancy Manager.