Job Description

Overview

We are a growing London-based property management company focused on creating high-quality shared living for young professionals.

We're looking for a

Property Manager

to take ownership of the day-to-day, on-the-ground operations across our portfolio. This is a

long-term role

, and we are happy to train the right person who wants to grow with the business.

Key Responsibilities

Tenant Management

Act as the main point of contact for tenants, handling enquiries, complaints, and disputes in a professional and timely manner. Manage tenant expectations clearly to maintain a positive shared-living environment.
Property Operations

Carry out tenant check-ins and check-outs. Conduct regular (six-monthly) property inspections. Ensure all properties are well presented, safe, and operating smoothly.
Maintenance & Contractor Management

Coordinate and oversee maintenance issues from report through to resolution. Liaise with contractors and suppliers, ensuring quality of work and value for money. Handle emergency property issues promptly and calmly. Work closely with our remote VAs, who support maintenance tracking and admin.
Legal & Compliance

Ensure properties remain compliant with relevant property regulations and safety standards. Stay up to date with compliance requirements and escalate where necessary.
Landlord Relationships

Build and maintain strong, professional relationships with landlords. Communicate clearly around property condition, works, and expectations.
Systems & Organisation

Learn and master all company CRM systems used to manage properties, tenants, and maintenance. Keep systems accurate and up to date, creating clear records and reports. Manage inboxes and communications to ensure no enquiries are missed and responses are timely.

About You

Strong written and verbal communication skills. Organised, reliable, and comfortable managing multiple priorities. Confident dealing with people face-to-face. Comfortable using tools such as Google Sheets, Microsoft Word, Excel, and CRMs. Property management experience is a plus, but not essential. Willing to learn, take ownership, and commit to a long-term role.

What We Offer

Full training provided. Salary: 25,000 per annum Access to an on-site gym available for use as part of the role. Clear structure, standards, and support. Opportunity to grow with the company and take on increasing responsibility. A professional, supportive working environment.

To Apply

Please send your CV along with a short cover letter explaining why you're interested in this role and your long-term career goals with us.

Job Types: Full-time, Permanent

Pay: From 26,500.00 per year

Education:

A-Level or equivalent (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person