Job Description

At LIVINGWAY, we are dedicated to empowering individuals and communities through innovative solutions and exceptional service. Rooted in a commitment to excellence, integrity, and collaboration, we strive to create meaningful impact in everything we do. Our organisation is built on a foundation of strong values and a vision to inspire positive change. Whether in the workplace or the communities we serve, LIVINGWAY is a place where passion meets purpose, and everyone is encouraged to grow, thrive, and succeed.

Job Title: Property Manager

Reports To: Senior Property Manager / Head of Sales and Leasing

Location: Manchester

Job Type: Full-Time

Key Responsibilities (including but not limited to)

Enquiries & Viewings

Managing incoming property enquiries via phone, email, and online platforms to assess applicant suitability against property criteria. Overseeing diary management to organise and conduct property viewings for prospective tenants. Following up on viewings to gather feedback, address any concerns, and actively encourage prospective tenants to proceed with a lease.

Tenancy Management

Process tenancy applications and liaise with both tenants and landlord Oversee the move-in process, ensuring all necessary checks and documentation are completed accurately and within required deadlines. Manage tenant relations, responding promptly to queries and resolving any issues. Conduct periodic property inspections and ensure compliance with tenancy agreements.

Renewals & Planning

Track tenancy expirations and proactively manage renewal negotiations. Prepare and issue renewal notices and agreements to tenants. Work with landlords to review and adjust rental rates as necessary.

General Property Management

Ensure properties are well-maintained by coordinating repairs and maintenance. Liaise with contractors and service providers to arrange necessary work. Manage rental payments and arrears and communicate with tenants regarding any outstanding amounts. Ensure compliance with all legal and regulatory requirements, including health and safety standards.

Administration & Reporting

Maintain accurate records of all tenancies, maintenance works, and communications. Prepare reports for management on occupancy rates, rental income, and maintenance expenses. Stay updated on market trends and legal requirements to provide informed advice.

Experience & Skills

Experience in tenancy management, lettings coordination, or property administration Strong understanding of UK tenancy law, deposit protection, and right-to-rent requirements Excellent organisational and communication skills Proficient in CRM and property management software (Yardi experience ideal) Detail-oriented with strong follow-up and problem-solving ability Team player with a positive, professional, and people-first attitude

The LIVINGWAY Mindset

We live how we love -- and that means:

We care: about our residents, our buildings, and each other. We perform: we set the benchmark in every area we operate. We grow: we evolve, innovate, and constantly improve.
Job Type: Full-time

Pay: 24,420.00-30,000.00 per year

Benefits:

Company events Company pension Employee discount
Application question(s):

What do you think residents expect from a Property Manager? How do you think community and service impact resident retention? Why do you want to work for LIVINGWAY?
Experience:

Sales: 2 years (preferred) Property management: 2 years (preferred)
Work Location: In person