Job Description

Brookings is a supportive company

that encourages personal development. We look to support your career in the property industry. We are members of Propertymark and adhere to the high standards they set for Estate Agents.

Brookings is looking for an experienced Property Manager to join the team.

You will be part of a small team of three property managers. A positive can-do attitude is a must. You will require a strong work ethic and care about delivering positive client outcomes.

Responsibilities of the role:

Managing maintenance issues reporting back to both the landlord and tenant

Co-ordinating contractor diaries and ensuring reported maintenance issues are attended to and remedied in a timely fashion

Obtain Maintenance quotes where necessary

Authorise invoices and utility bills

Deal with all landlord and tenant correspondence

Send out check out reports and negotiate deposit returns

Deal with initial complaints at early stages, where appropriate and able

Tenancy Check in and Check out inspections

Property inspections and visits when requested or necessary to assess ongoing issues

Referral of sales leads

We are looking for:

Previous experience as a property manager

- Ideally experience with block management but not essential

Excellent telephone manner

Good listening & communication skills

Ability to problem solve and diffuse situations

Professional approach to customer service

Strong time management skills

Working knowledge of Microsoft products, Word, Excel, Teams

Knowledge of Street and Fixflo is desirable but not essential

A UK Driving license and own car

Can-do attitude

Job Type: Full-time

Pay: 30,000.00 per year

Benefits:

Company events Company pension
Application question(s):

What do you enjoy about Property Management?
Experience:

Customer service: 1 year (preferred) Property Management: 2 years (required)
Work Location: In person