Job Description

Be our Property Manager (Maintenance) but most importantly be you!


Big things are happening in 2026.

We're embarking on a major spa project that will shape the future of Bishopstrow House Hotel & Spa -- and we're looking for a hands-on Property Manager (Maintenance) to help lead the site through it. If you love protecting big investments, keeping standards sky-high, and getting stuck in with a team that's unapologetically themselves...


We are seeking a hands-on, experienced, and strategically minded Property Manager to lead all maintenance and facilities operations across the hotel and its extensive spa facilities, including indoor and outdoor environments.


At our hotel we want our people to be themselves and that means you. Join our team and here is what you'll get for being yourself:

Monthly service payments as well as monthly pay Free parking for team members Progression and training opportunities throughout Kaleidoscope Hotels Discount on eating, drinking and sleeping at all of our properties 500 refer a friend scheme Work in a stimulating environment as part of a diverse community of people Be part of a team who live and breathe our purpose

And there's more where these came from...


Voted into the Times 100 best places to stay 2024, our beautiful hotel is nestled within 30 acres of glorious Wiltshire countryside, Bishopstrow is the place for exuberance and enjoyment. The whimsical country house hotel offers gregarious rooms, a huge spa and a brand new restaurant that blend refined Georgian elegance with delicious bright colours; imaginative with a dollop of fun. When Kaleidoscope bought the hotel back in July 2021, they promised to re-inject the love and personality that the property so deserved, and we've absolutely done that! With newly refurbished suites, a re-launched kitchen garden restaurant and a plethora of pop-up spa and restaurant concepts on their way, Bishopstrow is the perfect place for anybody wanting to be part of an exciting ever changing journey.


What's it like to work with us? Well, we are an imaginative, playful team who encourage each other to remain unconventional, no matter if you're new to hospitality or if this is a lifelong career. Our diverse, inclusive community encourages a culture where you can be the you'est you, you can be; it makes working in this hotel that little bit more exciting.


We stand behind being big hearted, respecting each other, our guests and the wider community. On top of that, we are ALWAYS serious about giving our guests a bloody good time!


Get a better look at our team culture here:

https://www.instagram.com/kaleidoscopehotels/


In return what you'll be doing as Property Manager...

Develop, manage, and track the annual maintenance budget (including monthly updates), ensuring strong cost control and accurate forecasting; protecting the significant financial investment made across the property by ensuring all assets, systems, and facilities are maintained to the highest standards. Safeguard the hotel's capital investment by prioritising maintenance strategies that maximise asset lifespan and minimise long-term costs Lead a robust preventative maintenance programme (PPM) to reduce breakdowns and disruption Deliver reactive repairs across bedrooms, public areas, back-of-house and spa facilities, responding quickly to minimise guest impact Complete practical maintenance tasks (including basic plumbing, carpentry, patch plastering, and general repairs) as needed Carry out routine inspections and walk-rounds to identify defects early, prioritise works, and prevent repeat issues Maintain stock of key materials (paint, grout, sealant, fittings, etc.) to enable prompt, high-quality repairs Develop and deliver a strategic painting and decorating plan to maintain a consistent luxury presentation Lead, manage, and develop the maintenance team, including training, performance management, and rota planning to ensure appropriate cover Work collaboratively with all departments and contractors to plan works around hotel and spa operations and protect the guest experiences Take full responsibility for Health & Safety compliance, including risk assessments, audits, statutory testing, fire safety, and water safety (including Legionella controls)

What you'll bring...

Proven experience in a senior maintenance or facilities management role, ideally within luxury hotels, hospitality, leisure, or spa environments Strong financial acumen with experience in budget planning, forecasting, and cost control Excellent technical knowledge of building systems, M&E equipment, pools, and preventative maintenance practices Comprehensive understanding of Health & Safety legislation and compliance management Strong leadership, communication, and organisational skills Relevant technical or engineering qualifications (desirable)

What happens next with your Property Manager application?


Attract our attention with your application and we'll call you. After we speak on the phone you can expect a friendly invite to spend a few hours with the team on a Team Insight - Ask all your questions and we will ask you a few too. If all goes well you may just become part of the team!


INDMAINTENANCE