Job Description

Redeployees only

This vacancy is only open to employees who are under notice of redundancy as a result of the Sustainable Future Programme. 'Under notice of redundancy' means you have entered your notice period.


If you're looking for a new experience, and you're used to leading varied teams, achieving high standards and running smooth operations, you could make a real difference by working for Europe's largest conservation charity. Based across a range of iconic sites in North Norfolk, we're looking for a Property Operations Manager to be responsible for daily operations, working closely with both internal staff and external stakeholders to introduce improvements that help each site to thrive for visitors, local community members and nature alike.



What it's like to work here:Reporting to the General Manager, you'll be joining a leadership team committed to looking after the National Trust's special places on the Norfolk Coast for the benefit of all. You will be primarily based at our offices in Blakeney, but your role will cover Brancaster beach, Brancaster Staithe, Branodunum, Morston Quay, Blakeney Point, Sheringham Park, Horsey Windpump and Heigham Holmes. This is a thriving and fast-paced place to work where you'll be managing a large and varied team of passionate and committed staff who are based at and responsible for each of the sites listed above. You'll also work alongside senior leadership team colleagues.



What you'll be doing:You'll work collaboratively with your colleagues particularly those in programming, facilities and community participation to ensure the smooth running of each site. Together, you'll be making sure that we strike the right balance between welcoming visitors, caring for and restoring nature, and working with members of the local community.


You'll help your team with their priorities and the confidence to achieve their goals, providing them with the care, resources and direction they need to succeed. In your position in the leadership team, you'll be involved in the strategic direction of the whole place. From time to time, you will stand in for the General Manager to run the place or attend external partner meetings in their absence. And you'll be expected to work some weekends and evenings, as required.



Who we're looking forApplications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:


strong operational management skills a proven record of leading high-performing teams through coaching, team building and performance management confidence in assessing and managing operational risk experience in customer-facing environments, meeting financial and performance targets excellent influencing and negotiating skills, with diplomacy and advocacy

The packageThe National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.


Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK

Permanent f/t (37.5 hrs pw)