Job Description

You will support the delivery of compliance services that ensure Great Places Housing Group (GPHG) fully meets statutory obligations, covering areas such as asbestos, water hygiene, gas installations, electrical installations, lift installations, and fire prevention.

What you'll be doing

Supporting the Contract Support Manager in delivering contract management across the Asset Management team, ensuring customer safety at all times. Collaborating with technical teams to schedule and coordinate work effectively. Assisting with the efficient processing of contractor payments. Managing communications related to contracts, including providing support for our approach to reaching hard-to-access customers. Assisting with administration tasks for colleagues within the department as needed. Providing cover for telephone call handling and sharing the workload across the team. Carrying out other reasonable duties as assigned by the Contract Support Manager. Offering widespread support and assistance to the Property team in day-to-day operations. Creating and maintaining accurate and effective record-keeping systems. Ensuring contractor records are consistently updated and maintained. Attending meetings, recording minutes, and drafting reports as directed by members of the Asset team. Maintaining the programme work register, including contract and failure information, and following up on outstanding paperwork to resolve queries promptly.

What you'll need

The ability to take accurate and effective records during meetings and other activities. Strong IT skills, including proficiency in Microsoft Office and experience using housing systems (desirable). The ability to complete tasks accurately and within deadlines. A commitment to work collaboratively with others to achieve the best outcomes for Great Places. Flexibility to work outside normal working hours when necessary. Excellent communication skills, with the ability to interact confidently with colleagues and contractors. Strong interpersonal skills and the ability to build good relationships. A customer-centric approach, with empathy for tenants and residents and a focus on delivering exceptional customer service. The ability to work effectively as part of a team and independently when required. Commitment to working flexibly across offices and other locations, with a minimum of 2 days per week based at the Derwent Avenue office.

What we need from you

A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities Respecting professional boundaries and conducting yourself in a professional manner at all times. A commitment to work in partnership with others for the benefit of Great Places A commitment to continuous learning and improvement Ability to work flexibly and when needed outside normal working hours to ensure service continuity An ability to work in uncertainty. To be professional and work with integrity, inclusivity, and respect for diversity

What we give you in return for your hard work and commitment

Pension DC scheme (up to 10% contribution from both colleagues and Great Places) WPA Healthcare auto enrolled at no contribution level with 1250 of savings available - option to increase & add family members Annual leave Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Professional Fees The business pays the cost of one professional membership fee for each colleague The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Ways of Working We offer some hybrid and flexible working Health and Wellbeing Initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing


INDAD


Great Places Housing Group exists to improve the lives of the people living in our 25,000 homes across the North West and Yorkshire. We are much more than just a landlord, providing a wide-range of services and promoting partnership work to create vibrant, sustainable communities.


You can find details of our story, our vision and our values

here

.


At Great Places, we are committed to using inclusive hiring practices. By embracing diversity and difference, we enrich our teams with varied perspectives, drive, and innovation to create an environment in which everyone can thrive. We welcome applications from people of all identities, backgrounds, and cultures and are committed to fostering an environment in which everyone can be their authentic self; building a workforce that truly reflects the diverse communities we serve.


We want to create a recruitment process that allows you to perform at your best! Should you need any support or information throughout the process, please reach out to our recruitment team at

recruitment@greatplaces.org.uk

.