Job Description

Job Introduction

We are committed to our vision 'Creating better homes and thriving communities', led by people with passion and commitment, who are driven by improving service delivery for our customers.

We manage just under 10,000 tenanted homes and around 1,000 leasehold homes, 5000 garages and a small number of shared ownership properties. We also manage around 100 temporary accommodation units, supplemented by private sector leasing properties. We have ambitious plans for redevelopment, creating new homes and ensuring our homes are well maintained and energy efficient for our customers.

As our Property Services Manager, you will be working closely across 'Team SCH' to take forward our Responsive Repairs Service and the delivery of a customer focused day to day repairs service; our Better homes service (empty property repairs, a proactive response to disrepair, damp, mould and condensation and environmental improvements) as well as our internal stores and fleet management.


We are looking for an individual who is driven by making a positive difference, with significant experience of operational management in a construction or maintenance related sector, and who has excellent personable skills to lead multidisciplined teams to achieve a range of targets and positive outcomes for customers.


You will need to have had extensive previous experience working within a repairs and maintenance environment that includes experience of a Direct Labour Organisation model of delivery. Key skills and experience for this position surround:

Motivational leadership skills Written communication and report writing skills Excellent verbal communication skills Providing excellent customer service Management of operational productivity Project and risk management skills Ability to analyse complex information and develop improvement plans Financial and numeracy skills Health and Safety including Construction and Design Management Knowledge of Open Housing and Total Mobile would be advantageous

In return, you will receive a generous benefits package including a range of flexible working options, generous annual leave entitlements, a flexitime scheme, a 24/7 employee assistance programme providing free confidential advice and support, Local Government Pension Scheme, and a wide range of employee benefits including staff discounts, subsidised travel passes and a cycle 2 work scheme


If you would like to discuss this opportunity further, please contact Abel Phiri Head of Property Services & Building Safety on 07887219134


Closing date for applications: 5pm on Friday 28th November 2025, with provisional interview dates on the 10th and 11th December 2025.


Solihull Community Housing is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.


Solihull Community Housing has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.


Supporting documents


Job description and person specification.